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# Développeur Servicenow Senior - Csm H/F

- **Company:** Itexia
- **Location:** Paris, France
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Simple Object Access Protocol (SOAP), Web Services, Restful APIs, Servicenow
- **Published:** September 11, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/83242967.html

## About the Role

Profil recherché5 à 8+ ans d'expérience en développement sur la plateforme ServiceNowExpérience solide sur le module CSM (Customer Service Management) : configuration, workflows, cas clients, gestion des entitésMaîtrise d'UI Builder (création et personnalisation de pages, composants)Expérience sur le Portail ServiceNow (Employee Center / Customer Service Portal) : configuration, widgets, Service Portal ou nouvelle génération UI BuilderConnaissance des intégrations ServiceNow (REST/SOAP API, IntegrationHub, MID Server) capacité à diagnostiquer et fiabiliser des flux existantsCertifications appréciées : CSA (Certified System Administrator), CIS-CSM, voire CAD (Certified Application Developer)Autonomie et capacité à travailler sur une base de code existante sans documentation exhaustiveDisponibilité ASAP, sur site 3j/semaine à Paris, 5 à 8+ ans d'expérience en développement sur la plateforme ServiceNow

Expérience solide sur le module CSM (Customer Service Management) : configuration, workflows, cas clients, gestion des entités

Maîtrise d'UI Builder (création et personnalisation de pages, composants)

Expérience sur le Portail ServiceNow (Employee Center / Customer Service Portal) : configuration, widgets, Service Portal ou nouvelle génération UI Builder

Connaissance des intégrations ServiceNow (REST/SOAP API, IntegrationHub, MID Server) capacité à diagnostiquer et fiabiliser des flux existants

Certifications appréciées : CSA (Certified System Administrator), CIS-CSM, voire CAD (Certified Application Developer)

Autonomie et capacité à travailler sur une base de code existante sans documentation exhaustive, SOAP
Service-Now
API
REST
Autonomie

## Description

Nous recherchons un Développeur ServiceNow Senior spécialisé CSM pour intervenir sur une plateforme existante, avec pour objectif un retour aux standards de la solution.

La mission couvre notamment :

 - Le module CSM (Customer Service Management)
 - UI Builder
 - Le Portail client
 - Les intégrations existantes


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