> Markdown version of [/jobs/ext/2840094-technical-support-technician](https://www.wearedevelopers.com/jobs/ext/2840094-technical-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Technician

- **Company:** Collabera
- **Location:** Frederick, MD, United States
- **Salary:** $41,600.0 - $49,920.0
- **Contract:** Temporary to permanent
- **Skills:** Computer Networks, Data Centers, Networking Hardware, Network Connections, Network Server
- **Published:** September 11, 2026
- **Apply:** https://www.collabera.com/submit-resume/

## About the Role

o 2+ years of cabling and networking experience.
o 1+ year of experience working in a data center environment (or similar hands-on hardware environment).
o Basic understanding of IT hardware, servers, and network components.
o Strong understanding of TCP/IP networking fundamentals.
o Ability to lift and rack equipment up to 40 lbs safely.
o Strong communication skills and ability to follow detailed work instructions.

## Description

o Monitor incoming tickets, project requests, and change orders.
o Plan and implement assigned projects following established processes and standards.
o Estimate project requirements including time, resources, and cost.
o Follow all change management procedures throughout project execution.
Physical Network & Hardware Work
o Deploy and maintain structured cabling and network hardware.
o Work hands-on with vendors for installations and ensure quality of work.
o Troubleshoot cabling, network connections, and physical components during deployment.
Cross-Functional Collaboration
o Collaborate with Network TPMs, engineers, and internal teams.
o Provide clear and timely updates to all stakeholders.
o Stay current with new technologies, hardware, and process updates.
Safety & Standards
o Maintain strict adherence to safety, security, and data center operational standards.
o Lift, rack, and move equipment weighing up to 40 lbs as required.


## Related Videos

- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential)
- [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood)
- [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity)
- [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge)
- [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia)

## Related Articles

- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)