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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Enterprise Resource Planning (ERP) Director - **Company:** Cox Inc - **Location:** United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Data Analysis, Business Systems, Software Documentation, Information Systems, Data Governance, Data Integrity, Electronic Data Interchange (EDI), Middleware, IT Management, Netsuite, Power BI, Systems Integration, Tableau (Software), Netsuite Erp, Information Technology, Enterprise Integration, Integration Frameworks, Tools for Reporting, User Administration - **Published:** September 11, 2026 - **Apply:** https://www.thejobnetwork.com/job/9e2154fb-5d1f-467c-966c-59b07b2f1932/enterprise-resource-planning-director-cox-farms ## About the Role * Bachelor's degree in Information Systems, Computer Science, Business, or related field; or equivalent experience * 7+ years of hands-on ERP experience, including configuration and support * 5+ years of experience leading or supervising a small technical or application support team * Strong understanding of core business processes: Order-to-Cash, Procure-to-Pay, Inventory Management, Manufacturing/Production (if relevant), and Record-to-Report * Proven track record of managing ERP projects, enhancements, and upgrades * Solid understanding of integration concepts (APIs, EDI, middleware, file-based integrations) * Excellent analytical, problem-solving, and communication skills; ability to work with both technical and non-technical stakeholders, * Experience in Controlled Environment Agriculture, Food Manufacturing, or Agricultural industries. * Demonstrated experience with Famous ERP and/or NetSuite. * Experience with BI/reporting tools (e.g., Power BI, Tableau, NetSuite Analytics). * Experience in a multi-entity or multi-location environment. * Familiarity with ITIL service management practices., For roles based in the United States: Applicants must be authorized to work in the US without the need for employer sponsorship. For roles based in Canada: applicants must be legally eligible to work in Canada. ## Description We are looking for a forward-thinking ERP Director that will thrive in a dynamic environment, defining and driving the ERP Strategy and Roadmap in partnership with IT Leadership and Business stakeholders. This role leads a team of ERP Analysts, ensuring stable operations, effective change management, and continuous improvement to our ERP systems, processes, and integrations., ERP Ownership & Strategy * Serve as the primary owner and subject-matter expert for Famous ERP and NetSuite ERP * Partner with business leaders (Finance, Operations, Sales, Supply Chain, etc.) to understand requirements and translate them into ERP solutions * Develop and maintain the ERP roadmap, including upgrades, new modules, integrations, and optimization initiatives * Define and enforce ERP standards, best practices, and governance (configuration, documentation, naming conventions, security roles) Team Leadership * Lead, mentor, and develop a small team of ERP/IT Support Analysts * Prioritize and assign workload, ensuring timely resolution of incidents, service requests, and project tasks * Establish and track key performance metrics (e.g., ticket SLAs, system uptime, user satisfaction, change success) * Foster a collaborative, service-oriented culture within the team Operations & Support * Oversee day-to-day ERP operations, including user access management, security roles, configuration changes, and master data governance * Manage Level 2/3 support for ERP-related incidents and escalations; coordinate with vendors where needed * Maintain system documentation, configuration records, and process maps * Ensure system stability, performance, and data integrity across Famous ERP and NetSuite Projects & Enhancements * Lead and/or support ERP-related projects (implementations, module rollouts, integrations, data migrations) * Gather and analyze business requirements, design solutions, and coordinate configuration, testing, and deployment * Manage change control and release processes, including test plans, UAT coordination, and post-go-live support * Identify opportunities to simplify and automate processes using ERP capabilities, workflows, and integrations Integrations & Reporting * Oversee integrations between Famous ERP, NetSuite, and other business systems (e.g., WMS, CRM, EDI, banking, e-commerce) * Coordinate with internal developers and external partners on integration design, monitoring, and issue resolution * Support financial and operational reporting needs, using native ERP reporting tools and/or BI platforms * Ensure data quality and consistency across systems and entities Compliance, Security & Audit * Implement and maintain appropriate ERP security, roles, and permissions in line with company policies and compliance requirements * Support internal and external audits related to ERP processes, access, and financial controls * Establish and maintain backup, recovery, and business continuity procedures in collaboration with Infrastructure/IT ## Related Videos - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Developer’s Perspective: Overview of the Tezos Blockchain Ecosystem](https://www.wearedevelopers.com/videos/237-developer-s-perspective-overview-of-the-tezos-blockchain-ecosystem) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Exploring BOS: The Blockchain Operating System by NEAR Protocol](https://www.wearedevelopers.com/videos/781-exploring-bos-the-blockchain-operating-system-by-near-protocol) - [Hidden efficiency - How to enable your non-engineers as a CTO](https://www.wearedevelopers.com/videos/1412-hidden-efficiency-how-to-enable-your-non-engineers-as-a-cto) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)