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# Mitarbeiter Second-Level-Support und IT-Logistik

- **Company:** ROFA INDUSTRIAL AUTOMATION AG
- **Location:** Kolbermoor, Germany
- **Contract:** Permanent contract
- **Skills:** Oracle (Applications), Oracle SQL Developer, Remote Service Software, SQL Databases
- **Published:** September 11, 2026
- **Apply:** https://jobs.meinestadt.de/kolbermoor/standard?id=259877118

## About the Role

* Berufserfahrung im IT User Help Desk bzw. im IT Remote Support
 * Erfahrungen im Umgang mit einem Ticketsystem
 * Gute SQL- sowie Oracle PL/SQL-Kenntnisse
 * Kundenorientiertes Auftreten, Flexibilität und Reisebereitschaft
 * Idealerweise Kenntnisse intralogistischer Konzepte bzw. Lösungen
 * Deutsch perfekt in Wort und Schrift, gute Englischkenntnisse

## Description

Oracle
Personal Management
IT
Second Level Support
Englisch
Help Desk
Industrial
Support
Logistik
Dokumentation
Automatisierung
Ticketsystem
Deutsch
Reisebereitschaft
Flexibilität
Kundenorientierung, * Selbständige Bearbeitung von Supportanfragen

 * Fehlersuche, -analyse und -behebung via Remote-Service, Telefon und E-Mail
 * Dokumentation und Aufbereitung gefundener Lösungen
 * Übernahme von Rufbereitschaft
 * Enge Zusammenarbeit mit unseren Projektteams


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