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# Desktop Support Technician

- **Company:** Malla Systems, Inc.
- **Location:** Maricopa, AZ, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, System Configuration, Inventory Management Software, System Center Configuration Manager, Windows Desktop, Microsoft Deployment Toolkit, Peripherals, Microsoft InTune, Computer Equipment, Deployment Automation, Laptops
- **Published:** May 15, 2026
- **Apply:** https://www.careerjet.com/jobad/us85302970cdaa0240c106bf1193c47e91

## About the Role

Technicians will assist with deployment, replacement, setup, troubleshooting, inventory tracking, and onsite user support while working in a fast-paced deployment environment. Required Skills:

 * Experience deploying and configuring Windows desktop and laptop computers
 * Basic knowledge of workstation imaging and deployment processes
 * Experience setting up monitors, docking stations, printers, and peripherals
 * Strong customer service and communication skills
 * Ability to follow deployment schedules and written procedures
 * Basic troubleshooting skills related to hardware, software, and connectivity issues
 * Experience updating tickets and documenting completed work
 * Ability to work independently and within deployment teams
 * Reliable transportation and ability to travel throughout Maricopa County
 * Professional and customer-focused approach

Preferred Skills:

 * Experience supporting desktop refresh or hardware deployment projects
 * Experience with SCCM, MDT, Intune, Autopilot, or similar deployment tools
 * Enterprise or government IT support experience
 * Asset tracking and inventory management experience
 * Knowledge of Active Directory and basic network troubleshooting

Experience Required:

 * Minimum 3 years of experience in desktop support, deployment, or technical support roles

OR * Equivalent combination of education and related technical experience
Education Required:

 * High School Diploma or GED

Additional Requirements:

 * Valid Arizona Driver's License or ability to obtain one at the time of hire
 * Ability to lift and move computer equipment as needed

Preferred Qualifications:

 * Experience participating in large-scale PC refresh initiatives
 * Experience in enterprise, government, or public sector environments
 * Knowledge of workstation setup, cable management, and hardware installation best practices



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