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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Analyst Manhattan Active Omni - **Company:** Comresource, Inc. - **Location:** United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), RAID, Systems Analysis, Open Data Protocol, Payment Gateway, Shopify, SAP S/4HANA - **Published:** September 11, 2026 - **Apply:** https://www.thejobnetwork.com/job/7d66d5b0-678a-4d44-a5c2-8187ba0102d4/senior-systems-analyst-manhattan-active-omni-dom-eom ## About the Role * 5+ years in order management and omnichannel systems analysis with direct hands-on Manhattan Active Omni experience in both DOM and EOM. * Demonstrated ownership of MAO configuration, including sourcing, availability/ATP, orchestration, fulfillment, and returns in a multi-channel retail environment. * Experience with MAO extensions and SCI reporting. * Strong grasp of OMS integration patterns, including REST/OData APIs and event-driven flows. * Strong understanding of the omnichannel payment lifecycle, including authorization, capture, settlement, and tokenization. * Ability to make and defend build-versus-configure decisions to both technical workstreams and executive stakeholders. Desired: * MAO integration experience with SAP S/4HANA and a major ecommerce or POS platform; Shopify experience a plus. * Furniture, big-ticket, or made-to-order retail experience including configurable products, long lead times, and final-mile delivery. * 3PL final-mile and proof-of-delivery-driven revenue recognition exposure. * Large replatform program experience with formal governance, including RAID logs, tollgates, and scope registers. * Familiarity with Adyen or a comparable payment platform. ## Description * Configure and maintain the DOM and EOM order lifecycle, including sourcing and availability/ATP, order routing, fulfillment networks, returns (credit, exchange, stock, in-store), and order status across stores, distribution centers, and final-mile hubs. * Support order entry for all channels, including ecommerce, store/POS, Trade, Contract, and corporate, including make-to-order custom furniture, configurable SKUs, kits, and non-stock/reserved orders. * Design and maintain supporting MAO extensions, holding each to a challenge-first standard: prove base MAO cannot meet the need through configuration, and that MAO is the correct home versus another system in the architecture. * Support SCI, Manhattan's reporting and analytics tool, helping ensure order, fulfillment, and inventory metrics are accurate and available to the business. * Serve as functional owner for MAO's integration boundaries with S/4 (orders, status, returns, sourcing info, inventory, delivery changes), 3PL WMS (proof of delivery), and payment platforms, including token-on-order payment patterns. * Maintain a clear system-of-record map across MAO and integrated platforms; author Manhattan roadmap requests where a gap is better solved by the vendor than by custom build. * Build and execute test scenarios, support data and order migration, and provide go-live, hypercare, and steady-state support as escalation point for production MAO incidents. ## Related Videos - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [WeAreDevelopers LIVE - Markdown, Liquid and Checkouts](https://www.wearedevelopers.com/videos/1814-wearedevelopers-live-markdown-liquid-and-checkouts) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Teini - an extremely small webshop leveraging awesome and free tech](https://www.wearedevelopers.com/videos/286-teini-an-extremely-small-webshop-leveraging-awesome-and-free-tech) - [Challenges for omnichannel applications at ALDI: Data distribution and offline capabilities](https://www.wearedevelopers.com/videos/747-challenges-for-omnichannel-applications-at-aldi-data-distribution-and-offline-capabilities) - [Beyond Webhooks: The Future of Scalable API Event Delivery](https://www.wearedevelopers.com/videos/100312-beyond-webhooks-the-future-of-scalable-api-event-delivery) ## Related Articles - [E-Commerce in the Agentic Age: When "Buy" Becomes a Function Call](https://www.wearedevelopers.com/magazine/750-e-commerce-in-the-agentic-age-when-buy-becomes-a-function-call) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Highest Paying Tech Companies in Europe](https://www.wearedevelopers.com/magazine/162-highest-paying-tech-companies-in-europe)