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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Identity and Access Management Specialist I - **Company:** State of Oklahoma - **Location:** Oklahoma County, OK, United States - **Experience:** Expert - **Salary:** $126,650.0 - $171,350.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Cyber Security, Identity and Access Management, Windows PowerShell, User Provisioning Software, Information Technology, Workday, User Accounts - **Published:** September 11, 2026 - **Apply:** https://www.careerjet.com/job/us13344c82e5b41683d60d161e2e6f255a/eaa ## About the Role Requirements include: One year of experience in an IT related job field, or two semesters of college credit towards an IT-related degree field, or security certification, or an equivalent combination of education and experience. Knowledge/Skills/Abilities Knowledge/Skills/Abilities include: * Security certification or experience is desirable. * Knowledge of Windows PowerShell; Active Directory tools and systems in an enterprise environment. * Ability to communicate technical concepts to non-technical personnel; establish and maintain productive working relationships; and work with minimal supervision in achieving levels of customer service., Two years of experience in an IT related job field, or four semesters of college credit towards an IT-related degree field, or security certification, or an equivalent combination of education and experience. Knowledge/Skills/Abilities Knowledge/Skills/Abilities include those identified in level I and: * Knowledge of project management techniques; team dynamics; and assessing risks. * Skill in identify provisioning risks and inadequacies resulting in suggestion of solutions to mitigate risk. * Identifies opportunities to improve IT services. * Ability to analyze work processes to identify areas of improvement; use team dynamic concepts and techniques to facility knowledge sharing with them team; resolve complex and highly sensitive issues. * Documents process and actively participate in knowledge sharing with team. Physical Demands and Work Environment * This position works in a comfortable office setting with a computer for a large percentage of the work day. * The noise level in the work environment is usually mild. * Occasional travel may be required. ## Description As a Computer Support Technician I with OMES you will enjoy: * Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually. * A comprehensive with a generous to offset the cost of insurance premiums for employees and their eligible dependents. Job Details * Full-time 40-hour work week, in office. * Salary up to: $61,800, Positions in this job family are assigned the responsibility for administering the day-to-day activities of security provisioning to establish communication of time-critical information, maintain consistent levels of customer services, and the security posture of the state's IT assets. To include the oversight of the identity management of state employees across multiple state agencies ensuring access to state resources is granted and revoked as authorized by approving authorities. Position Responsibilities * Administer the day-to-day activities of Security Provisioning to ensure communication of time-critical information and to maintain consistent customer service levels, as well as the security posture of the State's IT assets * Facilitate timely, accurate, and complete administration/processing of end-user access requests * Provide customer support to resolve access related issues * Provide after-hours on-call customer support as needed * Maintain confidential information and demonstrate tact, discretion, and diplomacy * Work closely with the IT Security Team to ensure adherence to security requirements * Drive compliance with policies, procedures, and standards * Meet team metric requirements * Meet the agencies expected service level agreement targets * Answer incoming calls and provide support to customers to identify, troubleshoot, and resolve access related issues * Process access provisioning requests, such as adding, modifying, and deleting user and group accounts within state systems * Document appropriate details in request tickets and tracking systems * Update case notes with the current status of cases * Self-motivated with the ability to work with minimal supervision * Follow standard change control processes, Work at this level includes the following: * Responsibilities identified in Level I * Encourages team success while mentoring teammates * Perform user accounts audits for compliance requirements associated with end-user provisioning * Provide agency user count information for Master Service Agreements * Research and resolve a wide variety of technical issues and participate/lead problem resolution efforts. * Review work processes to identify inefficiencies and recommend improvements for efficiency and enhanced security * Project participation as needed, This is a full-time, 40 hour per week position. This position will be part of an on-call rotation for after hour and weekend coverage.. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday . 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