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# Platform Lead - Mulesoft

- **Company:** Pacific Life Insurance Company
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Salary:** $138,150.0 - $168,850.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Cloud Foundry, Information Systems, Information Technology, Api Management, Mulesoft
- **Published:** September 11, 2026
- **Apply:** https://pacificlife.wd1.myworkdayjobs.com/PacificLifeCareers/job/Charlotte---NC/Platform-Lead---Mulesoft_R17631

## About the Role

* 8+ years in technology-related Program or Service Delivery management within insurance or financial services.
 * 5+ years leading cross-functional teams and managing complex IT projects.
 * Experience defining and implementing operational processes
 * Familiarity with Agile Frameworks and concepts
 * Experience with platform-as-a-service (PaaS) models and embedded engineering frameworks

What makes you stand out:

 * Bachelor's degree in Computer Science, Information Systems, or related field.
 * Certifications in API Management tools.
 * Strong understanding of enterprise architecture, process automation, and digital transformation

## Description

We're actively seeking a Manager, API Management platform working in our Charlotte, NC office. As a Manager, API Management platform within the Pacific Life Technology team, this person will lead the strategic direction and operational management of API Management platforms within the Enablement Platforms Portfolio organization of a leading insurance company. The manager will oversee platform transformation, ensure alignment with enterprise architecture, and drive workload automation and optimization across business units.

How you'll help move us forward:

 * Lead and manage the API Management platform team through daily operations, transformation and migration efforts.
 * Act as the strategic product owner for the API Management platform, defining and executing platform OKRs and roadmap.
 * Collaborate with IT and business stakeholders to deliver scalable, secure, and efficient solutions utilizing the platform's tech stacks.
 * Ensure platform health, performance, and compliance with enterprise standards.
 * Partner with vendors and internal teams for upgrades, licensing, and platform enhancements.
 * Oversee platform governance, user access policies, and integration strategies.
 * Contribute to architecture design, technical risk management, and process development.
 * Support business continuity planning and risk assessments related to Orchestration systems.


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