> Markdown version of [/jobs/ext/2848786-knowledge-management-specialist](https://www.wearedevelopers.com/jobs/ext/2848786-knowledge-management-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Knowledge Management Specialist - **Company:** Polaris Industries Inc. - **Location:** Plymouth, MN, United States - **Experience:** Experienced - **Salary:** $65,000.0 - $86,000.0 - **Contract:** Permanent contract - **Skills:** Content Analysis, Enterprise Content Management, Electronic Publishing, Knowledge Management, Microsoft SharePoint, Data Analytics - **Published:** September 11, 2026 - **Apply:** https://polaris.wd5.myworkdayjobs.com/PolarisJobs/job/Plymouth-MN-USA/Knowledge-Maagement-Specialist_R31142 ## About the Role * Communication: You clearly convey information, ideas, and expectations to diverse audiences, adjusting your message to ensure understanding and alignment. * Collaboration: You work effectively with others across functions and levels, contributing to shared goals while respecting different perspectives. * Data & Analytical Literacy: You interpret data, metrics, or reporting to inform decisions, identify trends, and measure outcomes relevant to your role. Qualifications: * Bachelor's degree or equivalent experience. * At least 2 years of experience working with content management systems, knowledge platforms, SharePoint, or digital publishing tools. * Knowledge of content governance, information architecture, taxonomy, or knowledge management principles. * Strong collaboration, communication, and stakeholder management skills. * Ability to use content performance metrics, search behavior, support trends, and user feedback to identify improvement opportunities. ## Description The Knowledge Management Specialist leads the strategy, governance, and continuous improvement of knowledge resources supporting Polaris customers, dealers, and employees. Partnering across functions, you will develop, maintain, and optimize content so information is accurate, accessible, and aligned with business objectives. Using performance metrics, user feedback, and support insights, you improve content quality, discoverability, and self-service effectiveness across channels. This role offers the opportunity to reduce support effort, strengthen user experiences, and enable the consistent delivery of information., * Partner with cross-functional stakeholders to identify knowledge needs, priorities, gaps, and content opportunities. * Facilitate the creation, governance, maintenance, and lifecycle management of knowledge resources. * Establish and maintain content standards, best practices, and governance processes that promote consistency and quality. * Develop and improve knowledge processes, information architecture, and content organization. * Monitor content performance, search behavior, support trends, and user feedback to guide continuous improvement. * Identify and implement content improvements that enhance user experience, discoverability, and self-service effectiveness. * Develop reporting and insights that support knowledge strategy and data-informed decision-making. * Promote knowledge-sharing practices, content ownership, and collaboration across functions. * Evaluate tools, technologies, and processes that improve the creation, delivery, and management of knowledge. ## Related Videos - [Same Tower, New Confusion: The Tower of Babel 2.0](https://www.wearedevelopers.com/videos/100101-same-tower-new-confusion-the-tower-of-babel-2-0) - [Building an AI-Ready Content Lake: Scaling RAG and Document AI Beyond Demos](https://www.wearedevelopers.com/videos/1977-building-an-ai-ready-content-lake-scaling-rag-and-document-ai-beyond-demos) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [ChatGPT vs Google: SEO in the Age of AI Search - Eric Enge](https://www.wearedevelopers.com/videos/1287-chatgpt-vs-google-seo-in-the-age-of-ai-search-eric-enge) - [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know) - [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)