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# SAP IS-U CR&B Lead

- **Company:** RESOURCE CONSULTING SERVICES INC
- **Location:** Sacramento, CA, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Advanced Business Application Programming (ABAP), JIRA, Software Debugging, SAP ERP, Regression Testing, SAP (Applications), SAP CRM, SAP S/4HANA, Data Management, Servicenow
- **Published:** September 11, 2026
- **Apply:** https://www.thejobnetwork.com/job/97f94064-4993-4a80-b0a4-790970f846bb/sap-isu-crb-lead

## About the Role

* Must have five (5) years of experience designing and configuring complex SAP solutions within the last ten years.

 * Must have at least three (3) years of SAP ECC 6.0 experience with EHP7 or higher

 * Must have at least one year (1) of SAP CRM 7.0 experience with EHP3 or higher

 * Must have IS-U CR&B expertise, including experience in one, or more, of the following areas:

 - Customer service

 - Device management, including experience with smart meters and/or the Itron Networks UIQ stack

 - Rates and pricing

 - Billing and invoicing

 - Bill print

 - Workflows

 - Fl-CA

 * Must have experience working with master data components and the business partner lifecycle

 * Must have at least two (2) years of experience performing hands-on end-to-end functional, technical, and regression testing of complex solutions, including integrations to external systems

 * Must have experience using defect tracking applications like ServiceNow or JIRA

 * Must have experience in participating in business requirement reviews and blueprint sessions

 * Must have experience translating business requirements into detailed specifications

 * Must have experience working with technical teams (ABAP developers) to define/refine functional specifications for custom developments

 * Must have experience creating process flow diagrams based on business requirements

 * Must have experience debugging custom code and working independently to support a project team

 * Must have experience communicating highly technical information in an understandable manner to project team both verbally and in writing.

## Description

* Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies.

 * Work on enhancement requests and project tasks aligned with your skills in Customer and AMI Technologies.

 * Respond promptly to incidents so they don't impact the S/4HANA project's progress.

 * Collaborate with team members to ensure smooth handoff and clear communication.

 * Help our team maintain greater availability and focus on the S/4HANA project.


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