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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Professional Services Consultant - **Company:** Wrike, Inc - **Location:** Prague, NE, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Software as a Service, Salesforce.Com, Wrike - **Published:** September 11, 2026 - **Apply:** https://www.thejobnetwork.com/job/7af20d84-bb0e-4d65-b3f1-c4ed4808f8cc/senior-professional-services-consultant-german ## About the Role - Critical thinker, generally curious - a true problem solver - Passionate about learning and improving every day, and motivated to excel - Open to feedback; coachable - Strong team player; tendency to put others first - Self-starter with strong ownership skills, willing to go above and beyond the job description - Creative and innovative , - 3+ years in consulting and customer facing roles. - Experience in project management and former certifications as (Agile, PMI, Lean, etc.) is a plus. - Ability to quickly understand customer's complex processes and needs, and assist them in defining clear goals, to ensure a successful implementation of Wrike - Extensive understanding of and ability to apply change management principles - Thorough expertise in one industry or in critical customer segments such as Marketing/Creative, IT, Professional Services, PMO - Ability to dive into technical discussions as needed and present on complex digital transformation options and strategies. - Ability to collaborate cross functionally with Sales to evolve account plans that include ongoing professional services support. - Excellent verbal, presentation and written communication skills - Effective communication across all levels of an organization, particularly executive stakeholders - Ability to manage difficult audiences and complex client relationships with finesse and poise. - Ability to provide thought leadership and knowledge of industry best practices to guide customers in complex organizations. - Firm sense of accountability and ownership of work - Deep understanding of the DACH market and fluency in German. - Superior personal organization and time management skills - Customer-centric, energetic person with extensive consulting skill set - Strong interpersonal skills: positive, engaging, friendly, empathetic, tactful and level-headed under pressure and in difficult situations. , - Relevant university degree - Experience working in a SaaS environment - Ability to position Wrike into an existing integrated ecosystem ## Description We are seeking a talented **Senior Professional Services Consultant** to join our Professional Services team. In this role, you will have the opportunity to work with some of the best consulting minds, who bring varied industry experience and work management prowess. As a Professional Services Consultant, you will play a leading role in shaping our customer's initial experience and paving the way for their long-term success. ### **Your Impact:** - Leading individual customer engagements, and participating in or leading larger global customer rollouts. - Driving end-to-end customer onboarding, including the Discovery, Design, Configuration, Rollout, and Adoption Monitoring for these engagements. - Supporting the sales team with more complex scoping requirements and presenting the value of Wrike and Wrike's professional services offerings. - Tracking and maintaining accurate client records and key milestones using Wrike, Salesforce, and other systems. - Managing successful completion of customer engagements while achieving critical success metrics. - Advocating for the customer and assisting in the prioritization of new product features - Collaborating with Wrike's Product team and other internal stakeholders to identify short-term solutions to issues/requests and influence Wrike's product roadmap. - Ensuring smooth hand-offs before and after professional services engagements by working closely with internal cross-functional teams - Represent the DACH region with cultural and language fluency (German native speaker required). - Mentoring junior members of the Wrike team. ## Related Videos - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn) - [From Punch Cards to AI-assisted Development](https://www.wearedevelopers.com/videos/611-from-punch-cards-to-ai-assisted-development) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) ## Related Articles - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)