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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Specialist - **Company:** Follett Products, LLC - **Location:** Easton, PA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Zebra (Programming Language), Microsoft Windows, Active Directory, Microsoft Azure, Backup Devices, VoIP, Cyber Security, Disaster Recovery, VMware ESX Servers, Identity and Access Management, Windows Servers, Paessler Router Traffic Grapher, Windows PowerShell, SQL Databases, Enterprise Software Applications, Office365, Information Technology, Infor, Hardware Infrastructure - **Published:** September 11, 2026 - **Apply:** https://www.thejobnetwork.com/job/a874aa8b-5023-442d-b430-1b2d22e19cac/systems-specialist ## About the Role * Bachelor's degree in computer technology preferred or equivalent combination of education and experience. * 5+ years' experience. * Microsoft certification preferred. * Experience working with hosting and cloud providers. * Experience working on teams developing IT related projects. * Ability to work effectively in cross-functional team initiatives. * Strong interpersonal and communication skills. * Self-motivated; must be able to multitask and quickly realign priorities. * Superior analytical and problem-solving abilities. * Strong understanding of IT security. Key competencies in the following technologies: M365, Active Directory, Group Policies, PowerShell, Windows systems (Win10\11, Server 2012r2 and up), Zebra, GoTo, Rubrik, SQL, ESXi, Windows Server administration/migrations, File & Print sharing, Meraki, OneDrive, DocLink, PDQ, PRTG, SOX, CBQ, Bartender, Factory Track, PaceJet, Infor CSI. ## Description The Systems Specialist will support existing IS systems with implementing, maintaining, and troubleshooting the following technologies: IT Hardware (PC's, Handhelds and Printers), Microsoft, Apple, VoIP, Backups, Server, Networking, and Security. This role will work closely with other team members both internal and external to the organization and must be a self-starter with the ability to work independently and within a team setting. Essential Job Duties: * Assists with the daily administration of a server environment. * Monitors Company system performance and performs testing to provide a diagnosis of issues and to assist with the deployment of solutions. * Installs upgrades, patches, and new applications and equipment. * Point of contact for server, hardware, and software support via phone or email. * Helps and troubleshoots, and/or repairs enterprise end user systems to include various software packages, printers, scanning devices, mobile devices, and various other IT features. * Builds, upgrades, or configures new and used PC and server hardware and software. * Maintains detailed troubleshooting and customer interaction logs provided in internal tracking tools. * Performs vendor support for clients regarding matters requiring Microsoft, Dell, Apple support. * Assists with the creation and updating of internal IT policies. * Responsible for identity and access management. (Active Directory, AzureAD) * Assists in disaster recovery implementations, testing scenarios, and operations. * Participates in team meetings and provides input on intelligent solutions to improve efficiency. * Understands business requirements to support projects and implementations. * Helps create documentation and workflows. * Identifies weaknesses in existing processes and applications. Helps research potential opportunities. * Manages multiple tasks and communicates progress at regular intervals. * Keeps abreast of current standards and trends in IT and emerging technology. ## Related Videos - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)