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# IT Support Specialist

- **Company:** TEKSYSTEMS INC.
- **Location:** Louisville, KY, United States
- **Experience:** Starter
- **Salary:** $34,736.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, Issue Tracking Systems, Software Engineering, Enterprise Software Applications, Software Troubleshooting, Computer Equipment, Information Technology
- **Published:** September 11, 2026
- **Apply:** https://www.thejobnetwork.com/job/cc2bee09-2dbb-4a31-a044-f1d186a82c1c/real-id-put-specialist-nia-center

## About the Role

We are looking for a skilled IT Support Specialist to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills and a good understanding of computer systems.\n________________________________________\nKey Responsibilities:\n*\tTroubleshoot hardware and software issues in a timely manner \n*\tSupport software applications, including KINDL system\n*\tHandle incident and service requests using ticketing system (INTRA)\n*\tSupport users with login, password resets, and access issues \n*\tMonitor system performance and ensure systems are running efficiently\n________________________________________\nRequired Skills & Qualifications:\n*\tBasic knowledge of computer hardware and software troubleshooting \n*\tFamiliarity with Windows operating systems and common applications \n*\tExperience with ticketing systems is a plus \n*\tGood problem-solving and communication skills \n*\tAbility to work
independently and in a team environment \n________________________________________\nPreferred Qualifications:\n*\tAssociate's or Bachelor's degree in IT or related field\n*\t2+ years of IT Support experience \n*\tExperience with Active Directory and enterprise systems\n*\tFamiliarity with security and access control processes, n\t\t\t\t\t

n/a

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