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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Agentic Commerce Architecture & Delivery Manager | Communications, Media, & Technology - **Company:** Accenture - **Location:** Charlotte, NC, United States - **Experience:** Expert - **Salary:** $94,400.0 - $266,300.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Microsoft Azure, Cloud Computing, Continuous Integration, DevOps, Salesforce.Com, SAP (Applications), Systems Integration, Web Platforms, AI Infrastructure, Large Language Models, Backend, Adobe, Kubernetes, Virtual Agents, Microservices - **Published:** September 11, 2026 - **Apply:** https://dejobs.org/x/x/3094B01E51C343D2BAB7BC3089133FE3/job/ ## About the Role * 7+ years of experience delivering enterprise-scale commerce and digital platforms with experience in: * Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks) * Hands-on experience building agentic AI capabilities integrated into production systems * Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems * Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms * Industry expertise in CMT Industry, * Proven success delivering prototype-to-production work with CI/CD, cloud-native architecture, and DevOps * Experience applying enterprise governance frameworks for AI-driven systems * Solid understanding of observability, performance benchmarking, and AI evaluation frameworks * Demonstrated ability to lead and mentor cross-functional engineering teams * Strong communication skills-able to present designs and delivery plans to senior stakeholders * Track record of contributing to reusable assets and practice capabilities ## Description * Lead delivery of Agentic Commerce workstreams where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks) * Contribute to Accenture Song's Agentic Commerce engineering standards, accelerators, and reusable assets * Own delivery of solution components and workstreams-from design through build, rollout, and value realization * Work with global clients across B2C, B2B, and B2B2C commerce * Grow and mentor multidisciplinary engineering teams across AI, backend, cloud, and commerce platforms What you will do in this role As a Manager in Customer Technology - Commerce, you will lead the design, delivery, and scaling of Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready, secure, and well integrated with enterprise commerce ecosystems. Commerce & Platform Delivery * Apply and extend Agentic Commerce architecture patterns across composable and platform-led commerce implementations * Translate AI-driven commerce designs into executable build plans aligned to Salesforce, Adobe, SAP, and MACH ecosystems * Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments Architecture & Engineering * Design modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services * Apply enterprise-grade standards for scalability, security, observability, and reliability of agentic systems * Contribute to build vs. buy evaluations across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure Delivery & Execution * Manage engineering and delivery pods across AI, backend, data, cloud, and DevOps * Implement CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP * Deliver integration with CRM, CDP, payments, order management, pricing, and fulfillment systems Governance, Risk & Value Realization * Implement policy-driven architecture including governance, compliance, auditability, and explainability * Track technical and business KPIs measuring agent performance, conversion uplift, operational efficiency, and ROI * Operate human-in-the-loop and feedback mechanisms to continuously improve agent effectiveness Market & Practice Growth * Contribute to industry-specific POVs, demos, and proposal assets for Agentic Commerce implementations * Build and enhance internal accelerators, reference architectures, and reusable components * Engage senior client stakeholders, translating architectures into delivery outcomes ## Related Videos - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [API, MCP or MCP App? Choosing the right surface for AI agents](https://www.wearedevelopers.com/videos/100305-api-mcp-or-mcp-app-choosing-the-right-surface-for-ai-agents) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [E-Commerce in the Agentic Age: When "Buy" Becomes a Function Call](https://www.wearedevelopers.com/magazine/750-e-commerce-in-the-agentic-age-when-buy-becomes-a-function-call) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)