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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Engineer Sr NOC - **Company:** The Smart - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Business Analytics Applications, Border Gateway Protocol, Configuration Management, Complex Networks, Computer Networks, System Configuration, DDoS Mitigation, Disaster Recovery, Elasticsearch, Ethernet, Virtual Private Networks (VPN), Multi-protocol Systems, Internet Service Provider, JSON, Python (Programming Language), Network Security, Network Troubleshooting, Microsoft Office, Network Configuration and Change Management, Netconf, Routing, Network Service, Network Administration, Open Shortest Path First (OSPF), Proprietary Software, Wide Area Networks, Extensible Markup Language (XML), YAML, Zabbix, Scripting, Model-Driven Development, Computer Network Operations, Performance Monitor, Open Network Automation Platform, Cisco, Vulnerability Analysis - **Published:** September 11, 2026 - **Apply:** https://www.thejobnetwork.com/job/524d5aab-8b5a-432e-90a4-777228e8cda6/network-engineer-sr-noc ## About the Role * Strong interest in and commitment to advancing departmental and company goals * Competency in Microsoft Office, with the ability to learn Smart City Telecom proprietary software * Effective verbal, written, and interpersonal communication skills * Openness to adapting existing processes to new and improved systems * Excellent organizational skills, time management, initiative, diligence, and follow-through * Strong attention to detail, an analytical mindset, and excellent problem-solving skills * Exceptional customer service skills, with the ability to explain complex situations in simple terms * Ability to multi-task and perform under pressure in a fast-paced environment with minimal supervision * Advanced knowledge of network theory and protocols, including OSPF, BGP, IS-IS, BFD, MPLS, and VXLAN, with deep hands-on expertise in Cisco IOS-XR architecture, including segment routing (SR-MPLS), traffic engineering, and XR-specific CLI, configuration management, and troubleshooting workflows * Advanced knowledge of underlay/overlay networking concepts, including L2/L3 VPN, MPLS L3VPN (VRFs, MP-BGP), and EVPN, with the ability to design, provision, and troubleshoot end-to-end MPLS-based service delivery across a carrier network * Hands-on experience with carrier QoS, including MPLS EXP-based classification and marking, DiffServ traffic classes, and hierarchical QoS (HQoS) policy design * Familiarity with Ethernet service OAM, including connectivity fault management (CFM, IEEE 802.1ag) and performance monitoring for service assurance on Metro Ethernet and EVPN services * Solid working knowledge of cybersecurity principles, attack vectors, and defensive techniques, with demonstrated application in network and system hardening * Meticulous attention to detail when authoring technical documentation, architecture diagrams, and SOPs for operational teams * 5+ years of experience installing, configuring, and securing Cisco IOS-XE/IOS-XR environments, with demonstrated IOS-XR expertise including router platform management (ASR 9K, NCS 540/5500 series), model-driven telemetry, NETCONF, and large-scale MPLS/segment routing deployments * 5+ years of hands-on experience operating and troubleshooting MPLS networks in a carrier or service provider environment, including L2VPN, L3VPN, SR-TE for traffic engineering, FRR, and segment routing (SR-MPLS) label distribution through the IGP * 5+ years of experience troubleshooting network and system failures while establishing paths to resolution * 5+ years of relevant experience in Internet Service Provider (ISP) and/or telecommunications networks Nice to Have * Working proficiency with scripting for automation, network management, and operational tooling development * 3-5 years of experience with network security design and configuration * 3-5 years of experience configuring and supporting Ciena and Calix platforms * 2-3 years of experience working with structured data, including JSON, XML, YAML, and CSV * 2-3 years of experience with Python for network automation * 2-3 years of experience installing and/or troubleshooting SD-WAN environments * 2-3 years of experience with monitoring and analytics platforms, including Zabbix, Elasticsearch, and NetBrain * 2-3 years of experience with DDoS mitigation platforms (e.g., Arbor Sightline) * Relevant network, security, or systems certifications (e.g., CCNP, CCNA) strongly preferred ## Description The Senior Network Engineer, Operations helps run and grow the carrier-grade 100G MPLS network at Smart City, built on Cisco NCS architecture, supporting enterprise, carrier, hospitality, SMB, and residential customers across Central Florida from Tampa to Melbourne. This role sits within our Network Operations team, owning network configuration, performance, and security at scale, while mentoring junior and mid-level engineers and serving as an escalation point for the NOC. We instill confidence every day by delivering reliable solutions and brilliant service, and this role is central to keeping that promise across our core network infrastructure. What the Role Involves * Creating, testing, and continuously monitoring new and existing network configurations, and improving them over time * Leading collaboration with the network planning team on testing of new products and features * Continuously measuring and optimizing the performance, effectiveness, and uptime of mission-critical systems * Ensuring data, software, hardware, and infrastructure protection by planning and implementing appropriate network security controls * Tracking, researching, and recommending software upgrades for existing programs and systems * Documenting network management processes and automating repetitive tasks * Designing, improving, and executing disaster recovery operations when required * Advocating for security and performance standards across the organization * Designing, provisioning, and supporting internet (DIA), Ethernet transport (Metro E and MPLS), and SD-WAN network services for business customers * Working with other engineering teams to implement complex network changes * Proactively identifying, researching, and recommending solutions for trending customer issues * Owning troubleshooting and maintenance of complex networks, systems, applications, security, and services, and serving as an escalation point for NOC team members * Providing ongoing guidance, mentorship, and technical development to junior and mid-level network engineers, contributing to succession planning and team capability growth * Communicating with vendors and other departments to coordinate outage recovery and resolution * Contributing to cross-departmental projects and priorities as directed, working with minimal supervision to help meet company and team goals ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [CI/CD with Github Actions](https://www.wearedevelopers.com/videos/856-ci-cd-with-github-actions) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)