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# ICT Servicedesk Engineer (NL)

- **Company:** Feka
- **Location:** Mijdrecht, Netherlands
- **Salary:** €2,676.0 - €3,431.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, VoIP, Information Technology
- **Published:** September 12, 2026
- **Apply:** https://www.nationalevacaturebank.nl/vacature/1a8390fe-32bb-4a72-b31d-73040fb47a07/ict-servicedesk-engineer-nl

## About the Role

+ Passie voor ICT, want dat hebben wij allemaal
 + Onze kernwaarden klantgericht, betrouwbaar en behulpzaam passen bij je
 + MBO4 ICT-diploma (starten in vorm van eindstage is ook mogelijk!))
 + Woonachtig binnen een straal <25km van Mijdrecht, we houden niet van lange reistijden
 + Beschikbaar maandag t/m vrijdag van 8:15-17:15 uur, bij voorkeur fulltime
 + Goede beheersing van de Nederlandse taal (mondeling en schriftelijk)
Ben jij ook nog:

 + Communicatief vaardig
 + Netjes en zorgvuldig
 + Oplossingsgericht
 + Enthousiast

## Description

Na een uitgebreide inwerkperiode ga je aan de slag als ICT Servicedesk Engineer, ter aanvulling op het bestaande team. In die functie verleen je remote ondersteuning op werkplekken, randapparatuur, netwerken, servers, internetverbindingen, clouddiensten en VoIP telefonie. Oplossings- en klantgericht sta je klanten te woord die contact met ons hebben gezocht. Je registreert informatie over de gemelde storingen en vragen in ons ticket-systeem. Je gebruikt volop AI in je werk en denkt met onze klanten mee hoe AI het werk makkelijker kan maken. Je verhelpt waar mogelijk problemen direct, daarbij implementeer je oplossingen en/of geef je adviezen ter voorkoming.


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