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# Cloud DevOps Consultant

- **Company:** Genesys
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Cyber Security, DevOps, Genesys, Large Language Models, Generative AI, Backend
- **Published:** September 12, 2026
- **Apply:** https://eurojobs.com/jobs/27027326/apply

## About the Role

Actions con sistemas externos, como CRM, servicios backend y APIs. Al menos 3 años de experiencia profesional . Experiencia sólida trabajando con Genesys Cloud en entornos de Contact Center . Experiencia en automatización de procesos de atención al cliente. Experiencia en la construcción o implementación de agentes de IA en Genesys Cloud . Experiencia con Genesys Dialog Engine y/o Genesys Virtual Agent . Experiencia realizando integraciones mediante Genesys Data Actions . Conocimientos generales de IA, LLMs e IA Generativa . Formación en FP, CFGS, Grado universitario o equivalente. Horario Lunes a jueves: 08:00-18:00. Viernes: 08:00-15:00. Julio y agosto: jornada intensiva de 08:00-15:00. ¿Quieres saber más? ¡Haz here ️ y descúbrelo! Mira lo que dice la gente sobre nosotros ️ ️ Glassdoor Reviews The employee will adhere to information security policies: -Will have access to confidential information related to Capitole and the project they are working



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