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# IT Service Manager / IT Operational Delivery Project Manager - Energy Trading

- **Company:** Dex
- **Location:** London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Software as a Service, Cloud Computing, PRINCE2, Release Management, Information Technology
- **Published:** September 12, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/it-service-manager-it-operational-delivery-project-manager-energy-trading/46623996

## About the Role

deployment and transition to BAU Role Summary: Delivery-focused Project Manager with strong operational and service management experience to lead DEX Sustainability through implementation, operational readiness, stabilisation and transition into business-as-usual support. Mandatory Skills: PMP, PRINCE2, Agile or equivalent certification Strong Agile and Waterfall delivery experience Proven delivery of technology projects into production Operational readiness and service transition experience Cloud, SaaS and digital platform experience Governance, assurance and vendor management Planning, budgeting, dependency and risk management Executive stakeholder management and financial forecasting Strong communication and presentation skills Experience in digital, data and technology delivery Preferred Skills: Degree or equivalent experience. 10+ years IT experience, including leadership of complex projects up to $5M. Sustainability, data, reporting or regulatory programme experience. Global and
cross-functional delivery experience. Strong influencing, facilitation and stakeholder engagement skills. Outcome-focused and comfortable working in ambiguity.| Project Planning & Tracking, Project Management, Project Governance #J-18808-Ljbffr

## Description

This is an exciting opportunity for an IT Operational Delivery Project Manager / IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation & Risk Reduction. Description: DEX Sustainability Responsibilities Lead DEX Sustainability from design into delivery, implementation and value realisation Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX. Good infrastructure knowledge including resilience, environments, release management and change control Define and manage Non-Functional Requirements and measurable operational outcomesDrive operational readiness, service transition, deployment and support handover Identify delivery risks, root causes, process inefficiencies and systemic issues Communicate technical and operational issues clearly to leadership and stakeholders Lead cross-functional teams through delivery, testing


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