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# IT Supporter

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Hamburg, Germany
- **Contract:** Permanent contract
- **Skills:** Remote Infrastructure Management, Information Technology
- **Published:** September 12, 2026
- **Apply:** https://puro-personal.recruit.zvoove.cloud/karriere/puro-personaldienstleistung-gmbh/bewerbung/ef2373ee-b7a9-4e4e-86a0-2ca6b2daa767

## About the Role

* Freude am Umgang mit Menschen sowie eine ausgeprägte Serviceorientierung und Kommunikationsfähigkeit
 * IT Kenntnisse und ein gutes technisches Verständnis
 * gute Kenntnisse der deutschen Sprache
 * erste Berufserfahrung im IT Support ist von Vorteil

## Description

* betreuen Kunden bei IT bezogenen Fragen per Telefon und E Mail
 * erklären die Funktionalitäten der unternehmenseigenen Software
 * leisten 1st und 2nd Level Support via Fernwartung oder vor Ort, zum Beispiel bei der Installation von Software oder dem Einspielen von Updates
 * erstellen Service Tickets für die Bearbeitung von Kundenanfragen


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