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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Quality Intermediate Analyst Officer - **Company:** Citi - **Location:** New Castle, DE, United States (Remote available) - **Experience:** Experienced - **Salary:** $76,230.0 - $106,370.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Optical Character Recognition (OCR), JIRA, Automation of Tests, Software Quality, Data Mining, Relational Databases, Apache JMeter, Machine Learning, Metadata, Selenium, SoapUI, Software Engineering, SQL Databases, Freeform SQL, Performance Testing, Postman, Test Scripts, Cypress (Programming Language), Integration Tests, Api Management - **Published:** September 12, 2026 - **Apply:** https://citi.wd5.myworkdayjobs.com/2/job/New-Castle-Delaware-United-States/IT-Quality-Intermediate-Analyst-Officer_26990902/apply ## About the Role * 2 to 5 years of quality assurance experience in the financial services industry, with hands-on expertise in test automation using Selenium or Cypress, API testing using Postman or SoapUI, performance testing using JMeter, SQL, and JIRA. * In-depth understanding of integration testing, including the ability to create and execute test scripts and track results end to end. * Solid understanding of quality assurance methodologies and how QA fits within the software development lifecycle. * Demonstrated ability to review requirements, identify discrepancies, and communicate findings clearly in written and verbal form. * Proven analytical and problem-solving skills with close attention to detail and the ability to meet firm deadlines. * Bachelor's degree or equivalent practical experience. Beneficial skills & qualifications * Hands-on experience testing AI or machine learning model outputs, including evaluating the accuracy of optical character recognition or intelligent character recognition extraction results. * Familiarity with validating confidence score thresholds in model-driven workflows. ## Description * Build and execute automation scripts using Selenium and Cypress to expand integration, regression, and UI test coverage across financial technology applications. * Integrate automated test suites into CI/CD pipelines to enable continuous testing and faster feedback loops throughout the software delivery lifecycle. * Develop API test suites using Postman or SoapUI to validate microservices and verify payload accuracy across system interactions. * Design and run performance and load test scenarios in JMeter to detect system bottlenecks before they reach production. * Write complex SQL queries to verify data extraction accuracy and confirm metadata is stored correctly in relational databases. * Review automation scripts written by team members to maintain code quality, readability, and adherence to coding standards. * Compile and track quality metrics across testing cycles, document findings, and carry out root cause analysis to surface actionable improvements. * Collaborate with technology project managers and user acceptance testing teams to design and implement test scripts and plans that support product rollout into production., At Citi, you will work within a performance-driven team where your testing work has a measurable impact on the quality of technology that reaches clients and users globally. This is a mid-level role that offers real autonomy, cross-team collaboration, and the opportunity to grow your technical expertise in a complex, fast-paced financial services environment. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Are Your APIs Ready for AI Agents](https://www.wearedevelopers.com/videos/2004-are-your-apis-ready-for-ai-agents) - [Let’s Talk Quality!](https://www.wearedevelopers.com/videos/100012-let-s-talk-quality) - [Self-service Quality: QA Without QA](https://www.wearedevelopers.com/videos/100184-self-service-quality-qa-without-qa) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Trustworthy AI Starts at Deployment: 5 Checks Before You Ship](https://www.wearedevelopers.com/magazine/753-trustworthy-ai-starts-at-deployment-5-checks-before-you-ship) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [Got AI ideas but no money? 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