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# IT Servicetechniker Onsite

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Hamburg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Systems
- **Published:** September 12, 2026
- **Apply:** https://puro-personal.recruit.zvoove.cloud/karriere/puro-personaldienstleistung-gmbh/bewerbung/4a8ec41f-7cb0-4129-a828-41f73d1c7ac3

## About the Role

* Abgeschlossene technische Ausbildung, z.B. als IT Systemelektroniker (m/w/d) oder Vorerfahrung im IT Support
 * detaillierte Kenntnisse aktueller Windows Betriebssysteme
 * erste Erfahrung im Netzwerkbereich
 * fließende Deutsch- und gute Englischkenntnisse

## Description

* Bearbeitung des Second Level Supports an der Kundenlokation
 * Installieren, Konfigurieren und Betreuen von modernen Hard- und Softwarelösungen
 * Eigenhändiges Analysieren von Störungen in der IT Landschaft der Kunden
 * Eigenständiges Erarbeiten von nachhaltigen Lösungsansätzen für komplexe IT Herausforderungen
 * Zügiges Bewältigen von Kundenanfragen und Mitwirken beim fachlichen Eskalationsmanagement
 * Sorgfältiges und lückenloses Dokumentieren aller durchgeführten Arbeitsschritte im System


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