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# 2nd Level Support

- **Company:** puro Personaldienstleistung GmbH
- **Location:** München, Germany
- **Salary:** €38,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Issue Tracking Systems, Systems Integration, Information Technology, Operational Systems
- **Published:** September 12, 2026
- **Apply:** https://puro-personal.recruit.zvoove.cloud/karriere/puro-personaldienstleistung-gmbh/bewerbung/458e924f-6f36-436c-ae9e-acae56a3286f

## About the Role

* Idealerweise bringst du eine abgeschlossene Berufsausbildung als Fachinformatiker (m/w/d) für Systemintegration oder vergleichbare Qualifikationen mit
 * Mehrjährige Berufserfahrung im 2nd Level Support
 * Sicherer Umgang mit Ticketsystemen
 * Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift
 * Umfassende Software- und Hardware-Kenntnisse

## Description

* Installation, Konfiguration und Inbetriebnahme von IT-Systemen
 * Lösung von Incidents mithilfe eines zentralen Ticketsystems
 * Erstellung und Pflege technischer Dokumentationen
 * Wartung und Pflege von Betriebssystemen, insbesondere Microsoft Windows 10 und Microsoft Active Directory


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