> Markdown version of [/jobs/ext/2860929-it-servicetechniker-2nd-level-support](https://www.wearedevelopers.com/jobs/ext/2860929-it-servicetechniker-2nd-level-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Servicetechniker 2nd Level Support

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Berlin, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, VoIP, Microsoft Office, Systems Integration, Windows Client
- **Published:** September 12, 2026
- **Apply:** https://www.arbeitsagentur.de/jobsuche/jobdetail/13669-DJWQ333QVB3F84CW-S

## About the Role

Erfolgreich abgeschlossene Ausbildung in der IT Branche, als Fachinformatiker Systemintegration oder mit vergleichbare Qualifikationen

 - Fundierte Kenntnisse von Windows 10 Client und Microsoft Office
 - Gute Fähigkeiten im IT Support
 - Gute Englisch und Deutschkenntnisse

## Description

Entwicklungsperspektiven und berufliche Fortbildungen

 - Gründliche Einarbeitung
 - Wettbewerbsfähiges Gehalt
 - 30 Urlaubstage
 - Nachhaltige Jobsicherheit

In Ihrem neuen Job als IT Servicetechniker - Sie:

 - Leisten Remote Support für verschiedene Niederlassungen deutschlandweit
 - Wirken mit beim Netzwerk und Servermanagement sowie bei VoIP Systemen
 - Erledigen und vollziehen Supportaktivitäten auf Basis eingehender Tickets
 - Verstärken den 2nd Level Support an der IT Servicestelle im Haus im Sektor Windows Client


## Related Videos

- [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents)
- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [Challenges of building React and React Native apps](https://www.wearedevelopers.com/videos/448-challenges-of-building-react-and-react-native-apps)
- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [Are Your APIs Ready for AI Agents](https://www.wearedevelopers.com/videos/2004-are-your-apis-ready-for-ai-agents)
- [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023)