> Markdown version of [/jobs/ext/2861052-director-of-it-operations](https://www.wearedevelopers.com/jobs/ext/2861052-director-of-it-operations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of IT Operations - **Company:** Inspire Communities - **Location:** United States - **Contract:** Permanent contract - **Skills:** Active Directory, Microsoft Azure, Backup Devices, VoIP, Cloud Computing, Disaster Recovery, Firmware, Identity and Access Management, Information Technology Operations, Network Administration, Software Deployment, Wi-Fi Technology, Software Licensing, Network Routers, Enterprise Software Applications, Cloud Platform System, System Availability, Tablet Computers, Firewalls (Computer Science), Laptops - **Published:** September 12, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18281777?backUrl=%2Fcareer%2F18281777%2FDirector-It-Operations-Colorado-Greenwood-Village ## About the Role * Leadership & Communication: High degree of emotional intelligence & ability to facilitate, negotiate, influence, and build consensus in crucial conversations. Provide clear written and verbal explanations on complex technical issues to non-technical audiences. * Problem Solving: Advanced analytical and forward-thinking skills to define, analyze, and solve complex operational challenges. * Execution Excellence: Demonstrated strengths in organizational skills, attention-to-detail, follow-through, and accuracy. * Drive & Adaptability: Demonstrated ability to complete tasks for multiple projects, deadlines, and priorities in a dynamic work environment. Must be self-directed and able to work independently with a high degree of urgency and initiative. * Customer-Centric Focus: Proven track record of balancing high departmental efficiency with an uncompromising commitment to service excellence. Proactively communicates and responds with urgency to meet the evolving needs of both employees and the broader organization. * Learning Agility: Ability and desire to learn, configure, and train on new software/hardware/systems at a fast pace; ability to become a recognized expert on those systems. What We Offer ## Description Reporting to theVice President of IT, theDirector of IT Operationswilllead the IT operations functioninclusiveof networking, telecommunications,helpdesk support,systems administration, asset management, etc. This is a hands-on position actively performing these duties with theirdirect reports, in addition to direct oversight of vendors providing complimentary services. This position will be expected toplan,organize, lead, and complete projects that involve IT operations functions.This position will work with community staff, vendors, and other team members toaccomplishthis work. The position is expected to bring a proactive approach and incredible customer service skills in serving our team members. What You'll Do * Team Leadership & Service Operations: Supervise, hire, and mentor a 3-person IT Operations team in a hands-on "player-coach" capacity, overseeing internal helpdesk support, enterprise application access (Active Directory, M365), and vendor/partner performance to meet established KPIs and SLAs. * Hardware & Desktop Management: Maintain, troubleshoot, and support the end-user hardware ecosystem (PCs, laptops, tablets, mobile devices, and printers), enforcing automated endpoint OS patching and software deployment routines. * Server & Cloud Infrastructure: Architect, configure, and maintain enterprise server environments and cloud systems (Microsoft Azure), executing routine server patching, firmware updates, backups, and disaster recovery procedures to ensure high availability. * Network Administration & Security: Configure, document, and manage switches, routers, firewalls, and Wi-Fi infrastructure according to corporate standards, maintaining security posture through regular device firmware updates and threat monitoring. * Telecommunications & Communications: Direct and optimize corporate telecom systems, including VoIP/cloud phone platforms, mobile fleet management, and ISP service delivery to support seamless office and remote communications. * IT Asset Management & Compliance: Financially manage the full lifecycle of hardware inventory, software licensing, hardware refresh cycles, and software renewals while maintaining compliance standards. * Security Governance & Threat Response: Implement and enforce organizational security controls, identity management, and access protocols while actively responding to security alerts in coordination with external partners. * Project Leadership: Lead end-to-end technology projects from business case to operational handoff, actively driving system automations and integrations to reduce manual overhead and scale cost-effectively. Create and maintain roadmaps for this groups' project work to align strategies and resources. * Continuous Innovation: Identify and implement administration automations and application integrations to reduce manual overhead, lower operating costs, and enable scalable business growth. ## Related Videos - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Women in Tech: Navigating Career Transitions and Breaking Barriers](https://www.wearedevelopers.com/magazine/491-women-in-tech-navigating-career-transitions-and-breaking-barriers)