> Markdown version of [/jobs/ext/2862145-phoenix-client-desktop-systems-support-lead-info-sys-anl-3-tx](https://www.wearedevelopers.com/jobs/ext/2862145-phoenix-client-desktop-systems-support-lead-info-sys-anl-3-tx). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Phoenix Client/Desktop/Systems Support Lead (INFO SYS ANL 3 TX) - **Company:** University of California, Davis - **Location:** Davis, CA, United States - **Experience:** Expert - **Salary:** $89,784.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Macintosh Computers, Microsoft Azure, Bioinformatics, Cloud Computing, Cyber Security, Computer Programming, Databases, System Configuration, Linux, Drupal, Hyper-V, System Center Configuration Manager, Windows PowerShell, Virtual Local Area Networks, Web Applications, WordPress, Software Licensing, Office365, HybridCloud, Firewalls (Computer Science), Computer Equipment, Gsuite, Dropbox, Wsus - **Published:** September 12, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18279770?backUrl=%2Fcareer%2F18279770%2FPhoenix-Client-Desktop-Systems-Support-Lead-Info-Sys-Anl-3-Tx-California-Davis ## About the Role Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position * No Minimum Education required. * Experience providing great Customer Service in a high-tempo busy environment with frequent interruptions. Experience with demonstrating consistent professional high quality performance and attention to detail. * Experience with learning and applying various technological solutions without formal training, standard operating procedures, documentation or paid enterprise solutions. Consistently maintain complete and accurate system hardware, software licensing, network and work records. * Experience with leading technical staff and team management involving direct reports to complete projects, deadlines and indirect corrective actions. Experience with consistent high-level proficient work demonstrating the ability as a technical subject matter expertise, providing management with viable solutions and successfully executing them independently and with a team. * Experience with consistent high-performing on-site work, ability installing, configuring, securing, troubleshooting and managing various server equipment, client hardware, services and applications across Windows, Linux, Mac platforms in a heterogeneous networked and physical environment to include outdoor field installation. * Work experience to include independently diagnosing and resolving complex issues involving various hardware, networks (various VLANs/Firewalls), Microsoft Active Directory, software conflicts, failures, errors, and incompatibilities in a timely manner with non-warrantied computing hardware. * Proficient with Bigfix, Infoblox, Microsoft Active Directory, HyperV, Powershell, SCCM, WSUS., * Demonstrated knowledge and effective application of Departmental, UC, Federal and State: Communication, IT security policies and procedures. * Proficient with Cloud/Hybrid Cloud hosting technologies like: Office365, Box.com, Azure, AWS, dropbox, various Google Apps, Aggie Video. * Proficient with a variety of Content Management Systems (CMS) such as: Concrete5, Wordpress, UC Davis SiteFarm, UC Davis Canvas, Kaltura, UC ANR Sitebuider, Plone, and Drupal., * Chemicals, dust, gases, or fumes - Never 0 Hours * Loud noise levels - Never 0 Hours * Marked changes in humidity or temperature - Never 0 Hours * Microwave/Radiation - Never 0 Hours * Operating motor vehicles and/or equipment - Never 0 Hours * Extreme Temperatures - Never 0 Hours * Uneven Surfaces or Elevations - Never 0 Hours Mental Demands * Sustained attention and concentration - Frequent 3 to 6 Hours * Complex problem solving/reasoning - Frequent 3 to 6 Hours * Ability to organize & prioritize - Frequent 3 to 6 Hours * Communication skills - Frequent 3 to 6 Hours * Numerical skills - Occasional Up to 3 Hours * Constant Interaction - Occasional Up to 3 Hours * Customer/Patient Contact - Occasional Up to 3 Hours * Multiple Concurrent Tasks - Frequent 3 to 6 Hours ## Description Under the supervision of the IT Manager as the lead of the Desktop Support Team, provide a variety of computing technical support and services to Phoenix staff, faculty, and affiliates of the Entomology & Nematology and Plant Pathology departments, and programs within. Implement and maintain security configurations to support Campus Cybersecurity guidelines. Maintain incident and service request management documentation., * 50% - Client & Systems Support Lead * 20% - Special Projects and Backup Assignments * 10% - Web Application Maintenance, Development & Programming * 10% - Client & Operations Support Lead * 5% - Bioinformatics Research and UNIX/LINUX Systems Support Lead/Subject Matter Expertise * 5% - Instructional Technology Technician and Multimedia Database Curator Lead ## Related Videos - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Discover the open source trio you didn’t expect: .NET and PostgreSQL on Linux](https://www.wearedevelopers.com/videos/2042-discover-the-open-source-trio-you-didn-t-expect-net-and-postgresql-on-linux) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)