> Markdown version of [/jobs/ext/2862466-telephony-consultant](https://www.wearedevelopers.com/jobs/ext/2862466-telephony-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Telephony Consultant - **Company:** Addison Group - **Location:** Houston, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $166,400.0 - $187,200.0 - **Contract:** Contract - **Skills:** Artificial Intelligence, Microsoft Online Services, Cyber Security, Information Technology Consulting, Octopus Deploy, Cloud Services, Amazon Connect, Computer Networking Systems, Servicenow - **Published:** September 12, 2026 - **Apply:** https://addisongroup.gosnaphop.com/jobs/l/login/19e62b1f-e3e6-11eb-be56-42010a8a0031/013d2fa8-aea5-11f1-8084-024201c20d84/false?applyId=cdc4e3c9-ae2d-11f1-8ed2-02420a6c7775&apply=true&returnUrl=/l/recruiting/jobapplication/cdc4e3c9-ae2d-11f1-8ed2-02420a6c7775/013d2fa8-aea5-11f1-8084-024201c20d84/false?step=1 ## About the Role * Deep expertise with cloud contact center platforms, including: + Genesys Cloud CX + Talkdesk + Five9 + NICE CXone + Amazon Connect + RingCentral * Proven experience negotiating enterprise telephony and CCaaS contracts. * Strong understanding of licensing models, vendor pricing structures, and contract terms. * Experience conducting vendor assessments and evaluating alternative solutions. * Excellent negotiation, stakeholder management, and communication skills. * Ability to identify commercial, contractual, and operational risks and recommend mitigation strategies., * Experience leading large-scale telecommunications or contact center transformation initiatives. * Background in strategic sourcing, procurement, vendor management, or technology consulting. * Familiarity with enterprise contact center operations and customer experience technologies. ## Description We are seeking an experienced Telephony Consultant to support a strategic initiative focused on evaluating and negotiating enterprise telephony and Contact Center as a Service (CCaaS) agreements. This consultant will serve as a trusted advisor, helping optimize licensing, reduce costs, identify contract risks, and ensure the organization achieves the best commercial outcomes during contract renewals and extensions., * Lead commercial negotiations for enterprise telephony and cloud contact center platform agreements. * Assess current telephony and CCaaS environments to determine the minimum licensing and product requirements needed during the extension period. * Negotiate pricing, terms, and conditions with telecommunications and contact center vendors. * Analyze and evaluate competitive alternatives to support informed business decisions. * Identify contractual, financial, and operational risks within proposed extension agreements. * Provide recommendations to optimize costs, improve contract flexibility, and maximize business value. * Collaborate with business and technology stakeholders to develop negotiation strategies and vendor management plans., Role: Octopus Deploy Governance Consultant Location: 100% Remote Pay: $90/hr Duration: 5 Week Contract Internal Job ID: 10077519 Benefits: Benefits are available the 1st day of the month following 60 days of employment. The following benefits available... Recommended *, Position: Product Manager (Amazon Connect) - Remote Contractor Location: Remote - must be in Mainland USA able to Work CST/EST Contract Length: Long-Term Contract, 6-12+ Months Hours: 40 hours per week Target W2 Pay: $60 per Hour Benefits: This job may... Recommended *, Position Title: Interim IT Director Location: Washington DC- 5 Days onsite - No relocation Assignment Type: Long term contract Pay Rate: $70.00 - $95.00 / Per Hour Work Schedule: Onsite, Monday - Friday Benefits: This position is eligible for medical, ... Recommended *, Title: Cybersecurity Engineer Location: Phoenix, AZ (Onsite) Contract: 12 month Schedule: Monday-Friday | 8:00 AM-5:00 PM Benefits: This position is eligible for medical, dental, vision, and 401(k). Pay: 55$ - 63$ an hour Position Summary We are seekin... Recommended *, Title: Cloud Enterprise Lead Location: Dallas, TX - Onsite 1 day a week Salary: $150k Position is not eligible for sponsorship Benefits: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tui... Recommended *, Title: Hosting Enterprise Architect Location: Dallas, TX - Onsite 1 day a week Salary: $150k Position is not eligible for sponsorship Benefits: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to... Recommended *, Position: IT Project Manager (Availity - Healthcare Provider Workflow Initiatives) Location: Remote - must be in Mainland USA able to Work CST/EST Contract Length: 6+ Months + Extensions Hours: 40 hours per week Target W2 Pay: $50-$60 per Hour Benefits... Recommended *, Role: Business Analyst Position Type: Contract Location: Oklahoma City, OK Pay Rate Range: $80,000-$95,000 DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable comp... Recommended *, Job Title: Technical Project Manager (Infrastructure Migrations) Location: Hybrid in Chicago, IL 2-3 days a week. Pay Rate: $65.00 - $75.00 / Per Hour Duration: 6 Months with possibility of extensions Benefits: This position is eligible for medical, de... Recommended *, Job Title: IT Project Manager Location (city, state): San Antonio, Texas Assignment Type: Contract Pay: $45 - $50 / hour Work Schedule: Work flexible hours as needed, including possible weekends. Benefits: This position is eligible for medical, dental,... Recommended *, Title: Workplace Tech Microsoft Platforms Manager Location: Dallas, TX - Onsite 1 day a week Salary: $140k Benefits: This role is eligible for health, welfare, 401(k) savings plan with dollar-for-dollar match up to 5%, tuition reimbursement and 27 days... Recommended *, Position: SQL Server DBA / System Administrator Duration: 6 month contract-to-hire Pay: $60-70/HR Work Location: Austin, TX Remote: 2x per week, onsite 3x per week This position is eligible to enroll in medical, dental, vision after 60 days. In additio... Recommended *, Role: Project Manager (Business Systems) Position Type: Contract Location: Oklahoma City, OK (100% Onsite) Pay Rate Range: $40.00 - $45.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a gr... Recommended *, Role: Cybersecurity / Network Engineer Location: Houston, TX (Hybrid) Pay Range: $120,000 - $125,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k) About the Role We are seeking a Cybersecurity / Network Engineer to t... Recommended *, Job Title: Data Engineer Industry: Energy / Utilities Location (city, state): Oklahoma City, OK Assignment Type: Contract Pay: $50.00 - $65.00 / hour depending on experience Work Schedule: Monday-Friday, standard business hours. Remote candidates will ... Recommended *, Job Title: .NET Developer Location (city, state): Tulsa or Oklahoma City, Oklahoma Pay: $65.00 - $90.00 / hour depending on experience Work Schedule: Monday - Friday, 8-5pm Benefits: This position is eligible for medical, dental, vision, and 401(k). Ab... Recommended * ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Conversational AI meets MS data agents to improve customer experience](https://www.wearedevelopers.com/videos/2010-conversational-ai-meets-ms-data-agents-to-improve-customer-experience) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)