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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Aftermarket Service Transformation Domain Consultant - **Company:** Northern Base - **Location:** Detroit, MI, United States (Remote available) - **Experience:** Expert - **Salary:** $45,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Analysis, Big Data, Business Process Modeling, Cloud Computing, Oracle (Applications), SAP (Applications), Product Software Implementation Methods, Systems Integration, Windchill, Chatbots, Virtual Reality, Information Technology, Servicenow - **Published:** September 12, 2026 - **Apply:** https://www.careerjet.com/jobad/us59c656264b51aa6366e6b9a2ba8c0bd6 ## About the Role * 10+ years of experience in Service-Centric / Aftermarket Service Transformation * Strong domain experience in automotive, heavy equipment, aerospace, industrial manufacturing, or energy/resources * Experience implementing Service Lifecycle Management (SLM) / Aftermarket Management solutions * Hands-on experience with one or more: * PTC SLM * ServiceMax * IFS * ServiceNow * Other SLM platforms * Strong expertise in: * Servitization / Product-as-a-Service * Field Service Management * Service Planning and Scheduling * Maintenance and Repair * Service Contracts * Service BOM * MRO * Warranty * Aftermarket / Service Parts * Depot Repair * Service Analytics * Pricing * Catalog Management * Experience with Business Process Modeling, business requirements gathering, and process transformation * Experience digitally enabling service transformation using: * Big Data * Cloud * Artificial Intelligence * Chatbots * Augmented/Virtual Reality * IoT * Analytics and Automation * Experience supporting and deploying service/aftermarket management solutions * Strong understanding of Service System Integration * Ability to provide domain expertise to IT teams during solution development and implementation * Experience leading consulting and implementation teams * Strong client-facing communication and presentation skills * Ability to extract, define, and document business requirements * Comfortable with 70% client interaction and 30% internal team leadership * Experience supporting pre-sales activities and identifying business consulting/IT implementation opportunities * Experience contributing to RFP responses * Strong leadership, stakeholder management, and relationship-building skills Preferred Experience * Experience with ServiceMax, Zinier, IFS, ServiceNow, Syncron, TechSee, CareAR, PTC SLM, Windchill SIM, InService, Servigistics, JDA, SAP SPM, Oracle, Stibo, Informatica, or Riversand * Experience with AR/VR and IoT for aftermarket service * Outcome-centric service transformation models * Experience tracking emerging servitization and manufacturing business models * Industry analyst and customer forum engagement * Thought leadership articles, publications, and industry presentations * Strong pre-sales, consulting, RFP, and business development experience * Experience building long-term client relationships within manufacturing ecosystems * Service transformation involving AI, analytics, automation, and cloud * Experience leading large-scale service transformation programs Education * Graduate/Post Graduate in Engineering or Sciences preferred * Bachelor's Degree in Computer Science ## Related Videos - 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