> Markdown version of [/jobs/ext/2863095-noc-analyst](https://www.wearedevelopers.com/jobs/ext/2863095-noc-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# NOC Analyst

- **Company:** DMI Digital Management Inc
- **Location:** United States (Remote available)
- **Salary:** $73,492.0 - $91,865.0
- **Contract:** Permanent contract
- **Skills:** Border Gateway Protocol, Synchronous Optical Networking, Spanning Tree Protocols, Wavelength-Division Multiplexing, Monitoring of Systems, Networking Hardware, Multi-protocol Systems, Network Monitoring, Open Shortest Path First (OSPF), Virtual Local Area Networks, Bicsi, Cisco
- **Published:** September 12, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18280719?backUrl=%2Fcareer%2F18280719%2FNoc-Analyst

## About the Role

* In depth or hands-on knowledge of optical test equipment (OTDR, ONT, Redlight, OLTS, etc).
 * Exceptional written and verbal communication skills
 * Attention to detail
 * Able to work with a multi-tasking aptitude under high-pressure scenarios while maintaining customer-facing professionalism
 * In-depth understanding of Layer 1/2/3 protocols including DWDM, Sonet/SDH, VLAN, Spanning Tree, MPLS, OSPF, and BGP
 * Experience with network monitoring systems and ticketing/ITSM platforms
 * Ability to read and understand GIS Maps, engineering drawings and route schematics

Preferred Skills & Certifications:

 * Cisco, Nokia, Ciena, or other primary fiber optic/network equipment manufacturer certification(s)
 * Familiarity with BICSI Standards
 * Experience in a government support role
 * ITIL v4/v5 certification, * Must have prior experience in a 24 x 7 operations/engineering environment

## Description

Proactively monitor core network systems, regional fiber optics, and active/passive hardware via centralized management tools for live alarms.

 * Identify and react to all network alarms via monitoring tools/systems, customer ticket generation, and phone/email/text/direct message matters.
 * Ticket creation/update/closure within the ITSM platform(s).
 * Execute triage procedures per SOP/MOP, following event severity, impact, and escalation requirements.
 * Act as the primary source of information and notification for all outages/events, providing clear status updates to internal departments, customers/end users, partners and vendors.
 * Track hardware replacements, fiber cut(s)/degradations, and mobilized repair teams and field operations.
 * Support continual service improvement along with procedure improvements.
 * Generate necessary information, reports, and status updates as needed and for handover to incoming team members., * Must be able to work rotating shifts, weekends, holidays, and overnight schedules


## Related Videos

- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [YOLO Developer Workflows with a Coding Agent in a Box](https://www.wearedevelopers.com/videos/100350-yolo-developer-workflows-with-a-coding-agent-in-a-box)
- [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right)
- [Physical AI for the Next Wave of Industrial Digitalisation](https://www.wearedevelopers.com/videos/100039-physical-ai-for-the-next-wave-of-industrial-digitalisation)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)

## Related Articles

- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [The Geometry of Incidents: Connecting User Impact to Architecture](https://www.wearedevelopers.com/magazine/764-the-geometry-of-incidents-connecting-user-impact-to-architecture)
- [How to Test Your Network Speed in the Terminal](https://www.wearedevelopers.com/magazine/609-how-to-test-your-network-speed-in-the-terminal)