> Markdown version of [/jobs/ext/2864245-sr-enterprise-support-manager-es-namer-smb](https://www.wearedevelopers.com/jobs/ext/2864245-sr-enterprise-support-manager-es-namer-smb). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Sr. Enterprise Support Manager, ES-NAMER-SMB

- **Company:** Amazon.com, Inc.
- **Location:** Boston, MA, United States
- **Experience:** Expert
- **Salary:** $194,300.0 - $262,800.0
- **Contract:** Permanent contract
- **Skills:** Computer Engineering, Information Sciences, Software Engineering, Enterprise Software Applications, Information Technology
- **Published:** September 12, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28014514/Sr-Enterprise-Support-Manager-Es-Namer-Smb-Massachusetts-Boston-7375

## About the Role

5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience

 - Experience working with enterprise software companies
 - Bachelor's degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field
 - 5+ years of technical team management experience

Preferred Qualifications

 - Experience driving projects to improve support-related processes and technical support
 - Experience in systems administration, network engineering, or software development engineering
 - Experience in technical account management, business relationship management, or consulting
 - Experience with AWS services or other cloud offerings
 - Experience driving improvement programs in the operations, engineering and support fields



## Related Videos

- [Resolving technical debts in software architecture](https://www.wearedevelopers.com/videos/1680-resolving-technical-debts-in-software-architecture)
- [Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client](https://www.wearedevelopers.com/videos/100311-swapping-a-data-warehouse-at-runtime-zero-downtime-migration-without-changing-a-single-client)
- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [Seriously gaming your cloud expertise: from cloud tourist to cloud native](https://www.wearedevelopers.com/videos/373-seriously-gaming-your-cloud-expertise-from-cloud-tourist-to-cloud-native)
- [Demystifying Crypto & Web3: A Technical Journey Through 15 Years of Innovation](https://www.wearedevelopers.com/videos/1516-demystifying-crypto-web3-a-technical-journey-through-15-years-of-innovation)
- [Agentic AI: building autonomous systems for developers](https://www.wearedevelopers.com/videos/100034-agentic-ai-building-autonomous-systems-for-developers)

## Related Articles

- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)