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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HRIS & Operations Manager - **Company:** CloudHQ LLC - **Location:** Washington, DC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Applicant Tracking Systems, Data Integrity, Human Resources Information System (HRIS), Staffing Software, Information Security Management System, Data Analytics, Tools for Reporting, Api Management - **Published:** May 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e1dbeb77161c48dd ## About the Role Do you have experience in Vendor relationship building?, Do you have a Bachelor's degree?, Education: Bachelor's degree in human resources or related field, highly preferred Certification: PHR or SHRM-CP Certification highly preferred Experience: Minimum 5-8 years progressive HR technology and operations experience Required Knowledge/Skills/Abilities: * Advanced HRIS expertise, with strong proficiency in system administration, data analysis, reporting tools (including Excel), and experience supporting system implementations and enhancements. * Comprehensive knowledge of U.S. employment and benefits laws, including EEO, FLSA, FMLA, USERRA, ERISA, NLRA, and ADA. * Data-driven problem solver with the ability to analyze information, design solutions, and support informed decision-making. * Strong project and process management skills, with experience designing, implementing, and continuously improving HR operational workflows. * Exceptional communication and interpersonal skills, able to translate technical concepts for non-technical stakeholders while maintaining a high level of internal customer service. * Highly organized and detail-oriented, with proven ability to manage multiple priorities, meet deadlines, and apply sound judgment that impacts project scope and outcomes. * High ethical standards and professional discretion, particularly in handling sensitive and confidential information. * Experience with compliance frameworks, including ISO audits or comparable regulatory environments. * Self-motivated, reliable professional with a strong work ethic, excellent time management, and independent decision-making capability. ## Description The HRIS and Operations Manager is a critical operational and strategic role within the Human Resources function, combining management of HR technology with oversight of day-to-day human resources functions to ensure efficiency, compliance, and data integrity. This individual is responsible for the end-to-end management of all HR information systems, workforce data integrity and technology-enabled HR processes. The HRIS and Operations Manager serves as the primary liaison between HR, IT, Finance and third-party vendors to ensure our people systems are accurate, scalable and aligned with organizational goals. This role requires a data-driven professional who brings both technical depth and a strong understanding of HR operations; someone who can translate business needs into system solutions and enable the HR team to make evidence-based decisions., * Serve as system owner and primary administrator for all HR technology platforms, including the core HRIS, ATS, benefits portals, LMS and workforce management tools. * Oversee configuration, security, troubleshooting, and ongoing optimization. * Lead HRIS-related projects end to end, including system implementations, upgrades, API integrations with other business tools, open enrollment configuration, and workforce data migrations; managing timelines and stakeholder communications. * Delivering standard and ad hoc reports, dashboards, and analytics; ensuring data integrity and reporting accuracy through regular audits. * Manage vendor and partner relationships including SLAs, escalating issues as appropriate and drive resolution. * Serve as the primary escalation point for HRIS-related inquiries and system issues. * Drive process improvement and automation by maintaining up-to-date user guides and training materials, enabling HR staff and employees with system functionality and self-service tools. Compliance Management * Lead compliance management with applicable HR laws and internal compliance audits that support company certifications or HR related registrations. * Serves as primary HR point of contact with company's Information Security Management System steering committee. HR Operations * In partnership with HR Director and Sr. Payroll Manager, manage end-to-end payroll processes, benefits administration, onboarding/offboarding, and reporting to ensure compliance with federal, state, and local laws. * Leverage technology to standardize HR processes, enhance efficiency, and reduce manual tasks. * Partner with external vendors for payroll and benefits services. * Execute and delegate operational tasks effectively while maintaining accountability for outcomes. * Partner with HR Generalist to deliver seamless employee lifecycle support and identify opportunities to enhance employee experience across HR touchpoints. * Maintain and update process documentation, FAQs, and other internal resources on the HR intranet and other platforms with the goal of creating efficiencies. * Participates in additional HR initiatives and special projects as needed. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)