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# Computer Technician

- **Company:** Pcs Inc.
- **Location:** Cleveland, OH, United States
- **Salary:** $39,520.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Computer Maintenance, Hard Disk Drives, Network Functions Virtualization, Web Platforms, Computer Equipment, Information Technology, Workday
- **Published:** September 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8d4e6f5c2327c9be

## About the Role

* Experience with computer repair, refurbishing, and working in a Windows PC environment
 * Familiarity with Windows deployment and imaging preferred
 * Strong analytical thinking, attention to detail, and problem-solving skills
 * Excellent verbal and written communication skills
 * Passion for technology and continuous learning
 * Ability to meet deadlines and work independently in a fast-paced, changing environment
 * Must be flexible, self-motivated, and adaptable
 * Comfortable working in a general warehouse setting

What We Value

 * Genuine interest in people, technology, and digital equity
 * Compassionate, curious, and community-minded
 * Graceful under pressure and adaptable in dynamic situations
 * Collaborative teammate who brings energy and empathy to every interaction
 * Self-motivated and solutions-oriented thinker

Physical Requirements

 * Prolonged periods of sitting or standing at a workstation or service counter
 * Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds
 * Frequent use of computer, phone, and other office equipment
 * Capability to communicate clearly in person, by phone, and over digital platforms
 * Frequent bending, kneeling, crouching, and reaching
 * Capability to work in various indoor non temperature controlled environments
 * Manual dexterity to handle tools, and small components
 * Extended periods of walking or standing throughout the workday
 * Visual acuity to read labels and perform detailed tasks
 * Willingness to adhere to physical safety protocols

We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.

## Description

Computer Repair

 * Repair, refurbish, and upgrade donated desktops and laptops, including disassembly, reassembly, and hardware replacement
 * Perform computer troubleshooting, repairs, and hard drive sanitization
 * Image computers using disk imaging and automated operating system installation tools
 * Load and unload computer equipment and maintain a clean, organized workspace
 * Conduct quality control (QC) checks on hard drives and ensure proper image deployment for various devices

Customer Support

 * Provide telephone technical support and customer assistance, including updating online orders
 * Collaborate with managers to improve processes and meet daily/weekly refurbishment and KPI goals
 * Perform additional duties as assigned


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