> Markdown version of [/jobs/ext/2865496-enterprise-support-manager-es-namer-sup](https://www.wearedevelopers.com/jobs/ext/2865496-enterprise-support-manager-es-namer-sup). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Enterprise Support Manager, ES-NAMER-SUP

- **Company:** Amazon.com, Inc.
- **Location:** East Palo Alto, CA, United States
- **Experience:** Experienced
- **Salary:** $194,300.0 - $262,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Linux, Information Sciences, Network Layer, Software Engineering, Web Services, Enterprise Software Applications, Information Technology
- **Published:** September 12, 2026
- **Apply:** https://dejobs.org/x/x/5957DA371D974CA59E1F1AB0C226F92F/job/

## About the Role

If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application, managing part of a network from layer 3 and higher, or web-related programming that includes the consumption of web services we'd like to talk with you!, * 4+ years of technical team management experience

 * 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
 * Bachelor's degree in Computer Science, Math, or a related field
 * Experience in technical team management
 * Experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level)
 * Experience working with enterprise software companies
 * Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field
 * 5+ years of managing technical teams, * Experience driving projects to improve support-related processes and technical support
 * Experience in systems administration, network engineering, or software development engineering
 * Experience in technical account management, business relationship management, or consulting
 * Experience with AWS services or other cloud offerings
 * Experience working with enterprise software companies
 * Past experience as a systems administration, network engineer, or software development engineer
 * Record of driving projects to improve support-related processes and the technical support experience
 * Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)
 * Ability to manage and work shifts Amazon is committed to a diverse and inclusive workplace

## Description

The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems, working with customers, and who has a background from a variety of different fields.


## Related Videos

- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [Developer Time Is Valuable - Use the Right Tools - Kilian Valkhof](https://www.wearedevelopers.com/videos/1792-developer-time-is-valuable-use-the-right-tools-kilian-valkhof)
- [Embracing the Hybrid Cloud: Unlocking Success with Open Source Technologies](https://www.wearedevelopers.com/videos/883-embracing-the-hybrid-cloud-unlocking-success-with-open-source-technologies)
- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker)
- [Reliable scalability: How Amazon.com scales on AWS](https://www.wearedevelopers.com/videos/983-reliable-scalability-how-amazon-com-scales-on-aws)

## Related Articles

- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)