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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Analyst - **Company:** McKesson - **Location:** Atlanta, GA, United States - **Experience:** Experienced - **Salary:** $70,300.0 - $117,100.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Confluence, JIRA, Microsoft Outlook, Excel Formulas, File Transfer, Microsoft Office, Pivot Tables, Microsoft PowerPoint, Software Tools, Standard Sql, Microsoft SharePoint, Systems Integration - **Published:** September 12, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18240116?backUrl=%2Fcareer%2F18240116%2FImplementation-Analyst-Georgia-Atlanta ## About the Role * Degree or equivalent, and 4+ years' experience in employee voluntary benefits or client on-boarding & servicing * Project Management experience required, including high level of organization and planning skills, ability to create plans and the diligence to follow through and monitor the plans through design to execution * Experience understanding of file transfer methods, including strong knowledge of file layout's structure and how to communicate to clients regarding the specifications and details * Ability to identify and manage risks appropriately to ensure projects are delivered on time * Strong requirements gathering and translation for business processes * Experience using AI tools (e.g. Copilot, Claude or similar) * The ability to analyze compliance and control initiatives and to engage other team members in process improvement projects * Demonstrated sound judgement, problem solving, decision making, and execution skills * Ability to work both independently as well as in a team environment * Strong collaboration skills: demonstrated ability to partner at all levels with cross-functional business areas on both strategic and tactical levels to achieve results with multiple and diverse priorities * Strong requirements gathering and translation for business processes * The ability to analyze compliance and control initiatives and to engage other team members in process improvement projects * Must be able to effectively communicate with technology providers as well as with business leaders, and demonstrate ability to understand the technical details and communicate at a high level, * Desire to work within a cross functional team that operates in an adaptive environment to meet both internal and external deadlines * Experience with MS Office suite of software (Excel, Word, PowerPoint, Outlook) * JIRA, Confluence, SharePoint, SQL * Understanding of pivot table and v-lookups in Excel a plus ## Description * Ensure a consistent and efficient client on-boarding transition to ongoing account administration * Responsible for managing on-boarding timeline and communicating adjustments or changes to all parties * Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes * Proactively identify and research on-boarding problems or trends and develop and implement resolutions * Responsible for tactical set up of new clients * Administer everyday workflow of all implementation processes and provide technical support to all teams * Coordinate with team to resolve all issues withinrequired timeframe,recommend appropriate changes to all policies and procedures and evaluate all implementation for team * Monitor all implementation requests and administer staff working and assist team and senior implementation managers and provide required coaching for same * Evaluate all management information reports and ensure achievement of all team objectives and provide support to senior implementation manager * Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements * Collaborate with system integration team and ensure complianceto all client requirements,provide appropriate training to clients, and ensure efficient implementation of all systems * Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments * Identify client process efficiency measures, provide analysis and partner with other business areas to find solutions that make it easy for our clients to do business with PPC * Facilitate the removal of process barriers such as bottlenecks, technology constraints, or resource constraints through directing and influencing the activities of other internal areas * Keep abreast of business and workflow changes and instill a sense of urgency in partners to ensure that clients are getting the level of responsiveness and service they expect. ## Related Videos - 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