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# Information Technology Services (ITS) Field Technician

- **Company:** Bridgeport Public Schools
- **Location:** Bridgeport, CT, United States
- **Experience:** Experienced
- **Salary:** $54,080.0 - $99,840.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Chrome OS, CompTIA Network+, Firmware, Imaging Technology, Networking Hardware, System Center Configuration Manager, Windows Remote Assistance, Software Deployment, Symantec Endpoint Protection, Wireless Access Point, Microsoft InTune, Wired Networks, Information Technology, Malware Detection, Cisco
- **Published:** September 12, 2026
- **Apply:** https://www.careerjet.com/job/use6c9bc64578a9f4713111c8cb5e2aa06/eaa

## About the Role

· Associate degree required; bachelor's degree preferred in Information Technology
· CCNA, A-Plus and/or Network plus certification(s) preferred
· Minimum of 2-3 years of experience in Information Technology field
· Experience providing hardware and software support services directly to end users who may not be technically savvy
· Experience providing technology service delivery with end point user satisfaction
· Familiarity with device imaging techniques and industry standard management software including Microsoft SCCM and Intune for Endpoint.
· Familiarity with Anti-malware products such as Symantec Endpoint Protection (SEPM), Crowdstrike, Cisco AMP and Carbon Black.
· Excellent troubleshooting techniques and ability to actively ensure user uptime and needs
· Strong organizational skills with emphasis on detail and follow-up

## Description

Candidate will possess and continually demonstrate aptitude for growth in Technology Engineering Skills and Practices. Perform software, hardware and physical infrastructure/device troubleshooting and diagnostics. Deploys end user network connected devices including computing devices, printers/IP phones, etc. Loads application software, providing technical support for mission specific end user software. Ability to provide non-technical and technical end users with clear and accurate directions. Dependable, effective, well-mannered and able to work with all different types of clients (Students, Families, General BPS Staff, Teachers, Administrators, Board Members).
MAJOR RESPONSIBLITIES:
· Deployment of user and network devices:
o Windows, Mac, iPad, Android and Chrome OS computing devices
o Network devices such as Wireless Access Points, Telephony Devices & Video Cameras
o Rackmount equipment such as audio/visual equipment and networked devices
o Printers, scanners and fax machines
· Software deployment and upgrades Including:
o Operating System Images
o Software Applications and Hardware Firmware
· Install wired connections for network, audio and visual connectivity, including wire molding/cable raceways.
· Install/mount audio/video equipment such as interactive displays.
· Deployment of endpoint devices to all sites in the district.
· Ability to Install wired network connection drops with CAT5/6 termination skills required
· On-site deployment of endpoint devices to District schools and administrator offices
· Assists in maintaining inventory of all District equipment
· Support users computing and backup user computer data as needed.
· Provide on-site assistance and remote assistance to users (various District supported users)
· Process computers for recycling and data destruction
· Must be able to move and carry equipment up to 50lbs
· Perform other duties assigned by the Director of Information Technology or designee


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