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# AI Implementation Specialist

- **Company:** Lab 3 LLC
- **Location:** Ridgefield, NJ, United States
- **Salary:** $80,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Computer Programming, Application Enhancement Tool, Zapier, AI Platforms, GPT
- **Published:** September 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=914ef9bb080c1934

## About the Role

* Demonstrated hands-on experience building solutions with AI platforms such as ChatGPT or Claude, including agents, custom GPTs or projects, scheduled tasks, or automated workflows
 * Ability to take a loosely defined business problem and deliver a working solution with minimal supervision
 * Strong organizational skills and the ability to manage several projects at once
 * Clear written and verbal communication skills
 * An understanding of business processes and how to improve them
 * Comfort working with systems and data; programming experience is not required

Early-career candidates and recent graduates are encouraged to apply. If you have built AI tools, agents, or automations on your own, including personal projects is a plus.

## Description

The AI Implementation Specialist will design, build, and maintain AI-powered tools and workflows that automate manual processes across the business. This is a hands-on building role. Approximately 80% of the time will be spent developing solutions within AI platforms such as ChatGPT and Claude, and approximately 20% coordinating with team members to roll those solutions out. The position reports to the CTO/COO.

Initial projects include:

 * Customer service request management. Build a human-in-the-loop system that captures incoming requests from email, WhatsApp, and phone, routes them to the appropriate team member, tracks follow-up, and confirms resolution.
 * Billing. Automate invoice generation, invoice auditing, and billing status tracking.
 * Later phases. Service-level (SLA) tracking and warehouse operations processes.

Responsibilities

 * Identify manual, repetitive, or error-prone processes and propose practical AI-based solutions
 * Design, build, test, and maintain automations, agents, scheduled tasks, and workflows within AI platforms (ChatGPT, Claude, and similar tools)
 * Evaluate and integrate complementary automation tools (for example, Zapier or Make) where appropriate
 * Take ownership of assigned problems from initial discussion through delivery, including testing and iteration based on feedback
 * Document workflows and tools so that team members can use and maintain them
 * Communicate progress, options, and trade-offs clearly to leadership and end users


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