> Markdown version of [/jobs/ext/2868234-director-of-infrastructure](https://www.wearedevelopers.com/jobs/ext/2868234-director-of-infrastructure). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Infrastructure - **Company:** Desktop Service Center, Inc. - **Location:** Glen Allen, VA, United States - **Experience:** Expert - **Salary:** $195,000.0 - $250,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Configuration Management, Cyber Security, Information Systems, Information Engineering, Failover, Identity and Access Management, Release Management, Software Licensing Audit, Software Vulnerability Management, Backup and Restore, Cloud Platform System, Computer Network Technologies, System Availability, Reliability of Systems, Information Technology - **Published:** September 12, 2026 - **Apply:** https://www.disabledperson.com/jobs/75126752-director-of-infrastructure ## About the Role * Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline (or equivalent practical industry experience). * Professional certifications such as CISSP, ITIL, Azure Administrator, or Solutions Architect credentials are highly valued. * Required Background * 15+ years of expanding responsibilities across enterprise IT, networking, and cloud systems, including a minimum of 5 years managing technical teams and vendor relationships. * Prior experience operating within regulated industries (e.g., financial services, public companies) with strict audit, compliance, and change controls is strongly preferred. * Proven track record deploying and maintaining Azure cloud ecosystems, Microsoft 365, directory services, core networking, system backups, and failover architectures. * Hands-on familiarity with vulnerability management, identity governance, incident handling, and formal operational methodologies. * Demonstrated skill in managing external MSPs, steering major technical transformations, and translating complex technical details into clear business context for executive leadership. * Key Competencies * Exceptional professional judgment, high ethical standards, and the ability to operate autonomously while managing organizational risk. * Flexible leadership style that moves smoothly between high-level architectural planning, team mentorship, and active incident response. * Methodical analytical skills focused on root-cause analysis, risk mitigation, and actionable resolutions. * Versatile communication capabilities tailored to both technical teams and non-technical business partners. * Practical mindset capable of balancing uptime, budget constraints, security controls, and user experience within an agile environment. ## Description Position Summary: Reporting to the head of Cybersecurity and Infrastructure, this key leadership position shapes long-term systems strategy while ensuring high availability, robust protection, and fiscal responsibility across all core systems and end-user platforms. This role blends strategic vision with active, hands-on oversight. You will bridge corporate risk guidelines and growth goals into actionable technology blueprints, while guiding a versatile technical team responsible for day-to-day systems administration, business continuity, desktop support, deployment control, and external partner oversight. The ideal candidate stays engaged in daily systems health to effectively guide major deployments and incident responses, partnering seamlessly with Information Security, Data Engineering, Compliance, and corporate stakeholders to minimize organizational exposure and drive efficiency. Core Responsibilities * Operational Governance & Team Leadership * Direct, guide, and develop technical talent using performance metrics, regular feedback, and individual growth plans. * Define service benchmarks, operating standards, escalation paths, and system health tracking across capacity, cost, and reliability. * Cultivate an accountable, high-trust team culture with clear ownership models for both internal engineers and third-party vendors. * Build cross-training initiatives and documentation repositories to ensure operational stability during high-demand cycles or enterprise transitions. * Business Continuity & System Resilience * Engineer highly available enterprise environments designed to support continuous business activities. * Formulate comprehensive cyber resilience strategies, system dependency maps, failover runbooks, and risk assessment inputs. * Collaborate with risk officers to establish, test, and validate strict RTO/RPO metrics, failover mechanisms, offline backups, and ransomware containment measures. * Coordinate crisis management exercises, post-mortem reviews, and executive messaging alongside Legal, Risk, and Security teams. * Environment Administration, Security Integration & Quality * Maintain end-to-end oversight of enterprise cloud platforms (Azure, M365), access management, network backbones, and user endpoints through modern telemetry tools. * Partner with Security teams to enforce zero-trust concepts, network isolation, access rights management, patch routines, and system hardening standardizations. * Direct root-cause analyses for systemic issues, managing corrective action pipelines to prevent recurring operational bottlenecks. * Release Management & Strategic Alignment * Establish governance frameworks for evaluating, scheduling, and approving routine and emergency infrastructure modifications. * Host technical change reviews with application owners, enterprise architects, and external consultants to mitigate implementation risks. * Deliver clear communications to executive management and cross-functional teams regarding scheduled maintenance, system impacts, and contingency protocols. * Vendor Engagement & Resource Operations * Direct managed service providers (MSPs) and software vendors against strict SLAs, security standards, and contractual deliverables. * Manage asset lifecycles, hardware acquisition, software compliance, and decommissioning workflows in conjunction with Procurement and Finance. * Elevate the overall end-user experience by delivering responsive desktop support backed by disciplined asset and configuration management practices. Operational Approach & Cultural Values * Drive execution using established, structured operational frameworks (such as EOS/Traction principles) to set objectives, systematically track progress, and resolve operational blockers. * Build trust across internal departments through open dialog, active listening, and constructive engagement with stakeholders at all levels. * Model a low-ego, team-first leadership style grounded in transparency, adaptability, and an unyielding commitment to organizational success. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm) - [Infrastructure as Prompts: Creating Azure Infrastructure with AI Agents](https://www.wearedevelopers.com/videos/1533-infrastructure-as-prompts-creating-azure-infrastructure-with-ai-agents) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Should Tech Managers Be Developers First? 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