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# Service Now PM with SAP

- **Company:** Donato Technologies, Inc
- **Location:** Newark, CA, United States
- **Experience:** Experienced
- **Salary:** $124,800.0 - $135,200.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Asana, Confluence, JIRA, Continuous Integration, DevOps, Microsoft Project, Scrum Methodology, Release Management, SAP (Applications), SAP CS, SAP Project Management, Tableau (Software), Smartsheet, Enterprise Software Applications, Cloud Platform System, Postman, Technical Debt, Git, Atlassian Tools, Performance Monitor, Workday, Jenkins, Servicenow, Microservices
- **Published:** May 21, 2026
- **Apply:** https://www.careerjet.com/jobad/us58d0cfc8f994c507a4bf87be17261202

## About the Role

For this role, we are looking for passionate SAP Service Now Project Managers with excellent technical and communication skills managing Engineering projects., * 10-12 years of strong hands-on project management experience with 4+ years managing SAP projects.

 * Program Leadership: Agile, Waterfall, Scrum Delivery,
 * Roadmapping, Stakeholder Reporting, KPI/OKR Tracking,
 * Change Management, Risk Mitigation, Cross-Functional Coordination
 * Tools: Jenkins, Asana, Git, Jira, Confluence, ServiceNow, Smartsheet, MS Project, Postman, Tableau

Behavioral Skills:

 * Excellent Communication skills and collaboration skills
 * Ability to propose and implement improvements in the system
 * Ability to work with cross-functional stakeholders

Evaluation Category
Key Skills/Tools
Program Portfolio & Delivery Management
Experience leading multiple enterprise initiatives (AI, Workday, platform modernization)
Jira Portfolio, MS Project, Smartsheet, Asana, Tableau
Program & Delivery Management
MS Project, Smartsheet, Asana
SAP & ServiceNow Functional Understanding
SAP lifecycle knowledge, ServiceNow ITSM workflows, enterprise integrations
Agile / Hybrid Delivery Leadership
Jira, Confluence
DevOps & Release Coordination
Engineering collaboration, CI/CD awareness, release planning and validation
Stakeholder Communication & Executive Reporting

## Description

* Managed end-to-end delivery of multiple AI and enterprise software programs (Workday, FST, Phoenix AI) under the University PMO framework coordinating 6+ cross-functional teams across engineering, QA, and business units.
 * Collaborated with technical leads to refine business requirements into system design and validation for Java microservices ensuring seamless migration and 30% reduction in functional defects.
 * Established Jira and Confluence KPI tracking for bug closure, velocity and sprint health achieving 25% improvement in on-time resolution and better transparency across releases.
 * Introduced structured change management and risk control processes using risk logs and technical debt registers, reducing scope creep by 20% and accelerating ticket closure by 15%.
 * Used Agile/hybrid best practices daily standups, biweekly sprint retrospectives, and backlog grooming driving on time sprint completion rate and continuous improvement across delivery cycles., Job Title: SAP S/4HANA Service & Warranty Lead Automotive Location: Newark, CA (7373 Gateway Boulevard, Newark, CA) Work Mode: Hybrid 4 Days Onsite Mandatory Industry: Automotiv…
 + 1 day ago
 + Apply easily


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