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# IT - Technology Analyst | Messaging and Collaboration Administration | Office 365

- **Company:** Ampcus Inc
- **Location:** Omaha, NE, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Outlook, Microsoft Office, Microsoft SharePoint, Microsoft InTune, Microsoft Onedrive
- **Published:** September 12, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18276231?backUrl=%2Fcareer%2F18276231%2FIt-Technology-Analyst-Messaging-Collaboration-Administration-Office-365-Nebraska-Omaha

## About the Role

* Entra ID
 * Exchange Online
 * SharePoint Online
 * OneDrive
 * Intune
 * Outlook troubleshooting
 * MFA support

Desired Skills

 * T2T migration exposure
 * Device migration support, Minimum years of experience: 4-6 years

Education: Bachelor's or Master of Engineering

## Description

* Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)
 * Handle Outlook issues, MFA/password issues, mailbox and access issues
 * Support mobile device migration and user onboarding activities
 * Provide support for M365 Tenant-to-Tenant (T2T) migration issues
 * Coordinate with offshore teams for issue resolution and escalation


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