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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer III (ServiceNow) - **Company:** MISO TECHNOLOGIES, INC. - **Location:** Carmel, IN, United States - **Experience:** Expert - **Salary:** $125,000.0 - $150,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Automation of Tests, Configuration Management Databases, Cyber Security, Data Integrity, Software Debugging, ServiceNow Application Engine, Software Engineering, Client Side Scripting, Build Management, Containerization, Kubernetes, Information Technology, Integration Frameworks, Restful APIs, Docker, Servicenow - **Published:** September 12, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18282221?backUrl=%2Fcareer%2F18282221%2FSoftware-Engineer-Iii-Servicenow-Indiana-Carmel ## About the Role * Bachelor's degree in Computer Science, IT, or a related field (required), with at least five years of development experience and strong Agile skills within a structured governance environment. * Hands-on ServiceNow development experience, including ITSM/ITOM/ITAM/CMDB, JavaScript (Business Rules, Script Includes, Client Scripts), Flow Designer, and automated testing (ATF). * Experience integrating ServiceNow with third party systems using REST APIs, Integration Hub, and other modern integration methods. * Familiarity with the Common Service Data Model, Virtual Agent, Otto, and container technologies like Docker/Kubernetes (preferred). * Certifications such as ServiceNow CSA, CAD, and ITIL v4 Foundation (preferred). * Background working in environments with governance, risk, and compliance requirements; NERC CIP experience is a plus. Appropriate level will be determined based upon experience and knowledge., Bachelors of Software Engineering (preferred) Bachelors of Computer Science (preferred) Experience 5 years: Development and strong Agile skills within a structured governance environment. (required) Equal Opportunity Employer ## Description Join MISO as a Software Engineer III (ServiceNow) and help shape the future of our enterprise service management platform. At MISO, we're on a mission to optimize and elevate our service management capabilities. As a Software Engineer III (ServiceNow) you'll play a key role in working on technical development efforts within the platform team. You will help build and improve important tools in ServiceNow that support the technology used to manage the power grid. This job involves creating and updating ServiceNow features, connecting it with other systems, and working through the full process of developing software, from understanding needs, to designing, building, testing, and supporting the final product. What You'll Do as our Software Engineer III (ServiceNow): * Design and build ServiceNow applications to support ITSM, ITOM, ITAM, CMDB, Security Operations, Customer Service Management, and new platform capabilities while ensuring high performance and reliability. * Write, test, debug, document, and support ServiceNow features using JavaScript, Glide APIs, and Flow Designer to meet business and compliance needs. * Create and maintain integrations between ServiceNow and third party systems using REST APIs, Integration Hub, and other integration tools. * Leverage ServiceNow AI capabilities, including Virtual Agent and Otto, to automate workflows and processes to improve operational efficiency and simplify operations. * Ensure data integrity and security within ServiceNow by applying validation, access controls, best practices, and architectural standards. * Use AI driven engineering practices to improve software delivery and stay current with emerging techniques. * Collaborate in an Agile environment with architects, product owners, engineers, and business partners; support quality through automated testing and peer reviews; mentor junior engineers; solution design reviews; and monitor production applications to resolve issues. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Understanding Kubernetes in a visual way](https://www.wearedevelopers.com/videos/100085-understanding-kubernetes-in-a-visual-way) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [Microservices: how to get started with Spring Boot and Kubernetes](https://www.wearedevelopers.com/videos/242-microservices-how-to-get-started-with-spring-boot-and-kubernetes) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [One Pipeline, Three Regulator - SBOM Compliance for the Developer](https://www.wearedevelopers.com/videos/100169-one-pipeline-three-regulator-sbom-compliance-for-the-developer) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Software Engineer Career: Things You Should Know](https://www.wearedevelopers.com/magazine/143-software-engineer-career-things-you-should-know) - [Is Software Engineering Hard?](https://www.wearedevelopers.com/magazine/448-is-software-engineering-hard) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers)