> Markdown version of [/jobs/ext/287089-supervisor-customer-data-management](https://www.wearedevelopers.com/jobs/ext/287089-supervisor-customer-data-management). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Supervisor Customer Data Management - **Company:** NUCO2 INC. - **Location:** Stuart, FL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Customer Data Management, Microsoft PowerPoint - **Published:** May 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=278251855b724036 ## About the Role Do you have experience in Team training?, Do you have a Associate's degree?, * Ability to read and interpret documents such as contracts, pricing, and equipment. * Ability to read, comprehend and develop employee communications, scripting, and procedural materials. * Effectively present information and respond to questions from individual or groups of employees and managers. * Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * Strong organizational and multi-tasking skills. * Excellent customer service skills. * Excellent problem-solving skills with attention to detail. * Proficient computer skills. MS office Outlook, Word, Excel, and PowerPoint. * Excellent verbal and written communication skills. * Ability to lead and motivate subordinates., Associate degree in business preferred., * Three years working experience in a data entry environment preferred. * Two years' experience in supervisory position preferred. COMMUNICATION AND COGNITIVE ABILITIES: * Passion for delivering results to customers. * Willingness/enthusiasm for accepting responsibility and accountability; An "ownership mentality". * Strong work ethic. * Independent worker. * Ability to deal effectively with ambiguity. * Achievement/results driven. * High-energy individual. * Ability to foster strong relationships with colleagues/customers. * Recognized as a source of expertise and possessing a distinct point of view. ## Description * Supervises a team of contract clerks to ensure that data entry is consistent with or exceeds service standards. * Responsible for training and development of team including individual performance reviews. * Monitor, track, and report team productivity metrics to ensure alignment with service level expectations and departmental goals. * Involved in interviewing potential candidates and orientating new team members. * Facilitates team meetings to discuss team concerns and update team on overall performance results, new policies, and procedures. * Monitor contract status to ensure pricing is always current - including updating pricing. * Implement mass data updates. * Responsible for maintaining working relationships with all internal and external business partners. * Makes personal contributions to the achievement of goals by delivering superior service and by using all available support resources. * Periodic evaluation of department needs in relation to current practices and procedures. * Receives, identifies, and sorts data to be entered and makes a daily work plan accordingly. * Oversee data input of source documents, necessary corrections, and responds to inquiries of data entered. * Adjust customer billing setups for activations, deactivations, or changes. * Ensure compliance with all applicable SOX controls related to customer data management processes, maintaining accuracy, documentation, and audit readiness., * Directly supervises up to 12 subordinates. * Adheres to and enforces the organization's policies, procedures, and Federal/State applicable laws. * Work with manager to interview, hire and train employees. * Plan, assign, and direct work of subordinates. * Work with manager to conduct employee appraisals, performance and productivity reviews, recognition rewards and disciplinary action when necessary. * Work with manager to address and resolve employees concerns or issues. * Direct Customer Data Management team lead to ensure, contract compliance, timely distribution of work, accurate reporting, and tracking. ## Related Videos - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [Decode Your People: Using PCM to Build High-Performance Teams](https://www.wearedevelopers.com/videos/100194-decode-your-people-using-pcm-to-build-high-performance-teams) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations)