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# IT Support Engineer

- **Company:** entrust IT
- **Location:** Aldershot, UK
- **Experience:** Experienced
- **Salary:** £32,000.0 - £35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Windows Servers, Citrix Systems, Virtualization Technology, Wide Area Networks, Wi-Fi Technology, Veeam, Network Server, Cisco
- **Published:** September 13, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5880952895

## About the Role

* At least 3 years experience managing, operating and changing IT infrastructures, ideally within organisations supporting around 25-500 users.
 * Strong communication and interpersonal skills.
 * A logical and structured approach to problem solving.
 * Excellent organisation and time-management skills.
 * The ability to prioritise and work under our own initiative.
 * Experience managing projects and communicating with stakeholders.
 * Experience with Microsoft 365 and modern workplace technologies.
 * Proven experience supporting Windows-based networks.
 * A full UK driving licence.
 * Experience with Microsoft Windows Server and Workstations.
 * Experience with virtualisation.
 * Experience with LAN/WAN, Wi-Fi and broadband networking.
 * Experience with backup platforms.
 * Experience working within an IT support company or MSP environment.
 * Experience with Microsoft, Citrix, Sophos, Cisco or Veeam technologies.
 * Relevant qualifications such as CompTIA, Microsoft/vendor certifications or a successful IT apprenticeship would be welcomed.

## Description

* Support and manage Windows-based IT infrastructures.
 * Provide technical support across PCs, networks, switches and servers.
 * Support Microsoft 365 and modern workplace services.
 * Troubleshoot technical issues and implement effective solutions.
 * Deliver infrastructure changes and projects.
 * Manage projects, risks and stakeholder expectations.
 * Work directly with clients and build trusted relationships.
 * Apply best-practice solutions across different IT environments.
 * Work independently while knowing when to draw on the wider team.

Technologies:

 * Citrix
 * Cisco
 * Support
 * LAN
 * Microsoft 365
 * Veeam
 * Windows
 * Office 365

More:

We are a well-established and friendly Managed Service Provider (MSP) supporting a diverse range of clients across Aldershot, Farnborough and the wider Hampshire region. This role offers varied and interesting technical challenges, a mixture of office, home and client-site working, 28 days annual leave inclusive of bank holidays, and a friendly, supportive environment with strong opportunities for professional and technical development. The salary is £32,000-£35,000 depending on experience.


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