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# Cisco Video Conferencing Specialist (Onsite)

- **Company:** Gramian Consulting Group
- **Location:** Stevenage, UK
- **Salary:** £32,044.0
- **Contract:** Temporary contract
- **Skills:** Cisco Unified Communications Manager, H.323 Protocol, Jabber, Remote Access Technology, Video Codec, Cisco WebEx, Peripherals, Cisco, Vmware
- **Published:** September 13, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5881121988

## About the Role

* Advanced hands-on experience with Cisco video conferencing, including CMS, Expressway, B2B, and MRA.
 * Strong experience with Cisco video endpoints across Room, SX, Personal, EQ, Webex, or Board series.
 * Advanced knowledge of Cisco telephony, including CUCM, Unity Connection, Jabber, and related components.
 * Strong knowledge of SIP and H.323, collaboration security, and system administration.
 * Understanding of video codecs, encryption, certificates, and licensing models.
 * Experience with conferencing-room peripherals such as room navigators, displays, and Barco solutions.
 * Working knowledge of VMware.
 * CCNP Voice or comparable Cisco collaboration expertise.

## Description

Our client operates a large-scale enterprise communications environment supporting business-critical collaboration, telephony, and video-conferencing services., * Resolve Level 2 incidents across Cisco telephony and video-conferencing environments.

 * Troubleshoot conferencing hardware, endpoints, peripherals, and collaboration applications.
 * Support Cisco CMS, Expressway, B2B, and Mobile & Remote Access (MRA) environments.
 * Maintain Cisco video endpoints including Room, SX, Personal, EQ, Webex, and Board series.
 * Monitor infrastructure health and proactively identify operational issues.
 * Participate in telephony and video-conferencing projects and upgrades.
 * Respond to customer escalations and coordinate complex issue resolution.
 * Escalate technical issues to vendors and Level 3 support when required.
 * Support operations teams on an ad hoc basis.
 * Coordinate the local team and promote knowledge sharing across the function.


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