> Markdown version of [/jobs/ext/287138-director-of-it-systems-architecture](https://www.wearedevelopers.com/jobs/ext/287138-director-of-it-systems-architecture). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of IT & Systems Architecture - **Company:** Synchron, LLC - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $180,000.0 - $240,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Apple Mac Systems, Software as a Service, Identity and Access Management, Information Technology Operations, Network Segmentation, Azure Active Directory, Zero Trust Network Access, Systems Architecture, Software Vulnerability Management, Scripting, Okta, Large Language Models, Multi-Agent Systems, Microsoft InTune, Information Technology, Casper Suite - **Published:** May 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=89881f93b3f01ec9 ## About the Role Do you have experience in macOS support?, * 8-10+ years of experience building and scaling IT infrastructure in growing organizations * Demonstrated success in startup or high-growth environments supporting 100+ employees * Hands-on experience architecting cloud-first environments and managing identity/access management systems * Strong command of endpoint management across macOS, Windows, and mobile (JAMF, Intune, or equivalent) * Clear communicator who can translate technical decisions into business language for cross-functional stakeholders * Demonstrated experience applying AI and automation tools - LLM-powered workflows, agentic systems, or scripting - to streamline IT operations or replace manual processes * Comfortable being a hands-on individual contributor at our current scale - you're energized by building things yourself, not just managing others who do Preferred Qualifications * Experience at venture-backed startups or high-growth technology or medtech companies * Prior work supporting engineering, research, or clinical teams - you understand their workflows and pain points * Hands-on experience with SOC 2, HIPAA, or other regulated technology environments Experience designing and implementing Zero Trust architectures end-to-end ## Description Synchron is at an inflection point - transitioning from a well-funded clinical-stage company to a commercial-stage neurotechnology leader. To get there, our teams need infrastructure that matches our ambition. As IT Director & Systems Architect, you'll be the founding architect of Synchron's internal technology environment. You're not inheriting a mature IT org - you're building one. You'll own everything from identity and Zero Trust security to endpoint lifecycle, SaaS operations, and vendor management, supporting engineers, neuroscientists, clinicians, and corporate staff across the U.S. and Australia. We think of this role less as a people manager of a large IT operations team and more as a systems architect: someone who designs elegant, automated, AI-assisted infrastructure that scales without headcount. At our current stage, that means being genuinely hands-on - writing scripts, building workflows, and getting your hands dirty alongside the tools rather than directing others to do it. This is a high-impact, high-autonomy role where what you build will directly enable the company to reach commercial launch., * Architect and scale a cloud-first IT environment that supports a globally distributed team spanning New York, San Diego, and Australia * Ensure reliability, uptime, and performance of core internal systems as the company scales from ~100 to commercial launch headcount * Manage identity and access management systems (Okta, Azure AD/Entra ID) and enforce least-privilege principles across the org Security-First Architecture * Implement and own Synchron's Zero Trust security architecture - SSO, MFA, endpoint protection, network segmentation, and continuous monitoring * Lead vulnerability management, incident response planning, and security documentation * Support the security and regulatory requirements of a medical device company operating in FDA-regulated clinical and commercial environments (SOC 2, HIPAA, and related frameworks), * Own the full device lifecycle: procurement, provisioning, security hardening, asset tracking, and retirement - across macOS, Windows, and mobile * Design and automate scalable onboarding and offboarding workflows that give every new hire a frictionless day-one experience * Be the trusted IT partner for engineers, neuroscientists, and clinical staff with very different working environments and needs, * Administer and optimize Synchron's core SaaS stack: Microsoft 365, Slack, identity providers, and endpoint management tools * Build integrations and agentic workflows that automate repeatable processes end-to-end - reducing manual effort, eliminating toil, and enabling a lean team to operate at outsized scale * Evaluate, negotiate, and onboard new tools as the company scales; rationalize and sunset redundant vendors - including actively identifying opportunities where custom AI-powered workflows can replace or augment traditional off-the-shelf software IT Operations, Vendor & Budget Management * Build and document IT service management processes from the ground up, establishing SLAs that grow with the company * Manage software and hardware vendors, MSPs, and contracts - optimizing spend while maintaining quality and coverage * Maintain an accurate asset and contract management system; report on IT spend and ROI to leadership ## Related Videos - [JavaScript? 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