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# J Resort - IT Technical Support Analyst Level I

- **Company:** J Resort, LLC
- **Location:** Reno, NV, United States
- **Experience:** Experienced
- **Salary:** $51,000.0 - $62,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Databases, Microsoft Office, TCP/IP, Computer Equipment
- **Published:** May 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=21f60b71d69eb539

## About the Role

Do you have experience in Windows?, Do you have a High school diploma or GED?, * Must be fluent in English

 * High school diploma and/or 2-year experience in IT
 * Competencies required: Windows OS Microsoft Office Suite, Laptop/Desktop, PC configurations
 * CompTia A+ or equivalent
 * Ability to multitask in demanding environments
 * Excellent organizational and communication skills required
 * Ability to read, analyze and interpret common scientific and technical journals
 * Working knowledge of Networking and TCP/IP
 * Working knowledge of Domain and Activity Directory Support
 * Proven ability to work with users diplomatically and skillfully
 * Requires State of Nevada Gaming license
 * Identification that establishes identity
 * Identification that establishes the right to work in the United States

## Description

* Exercises judgement and decision making in the diagnosis and resolution of computer hardware and software problems
 * Performs full range of work assigned and works with some independence and initiative
 * Enforces IT policies as it relates to financial systems and take appropriate course of action
 * Installs and maintains database hardware and software
 * Organizes work, sets priorities and meets critical time deadlines
 * Participates in team meetings, providing input and suggestions. Participates in setting short and long term goals
 * Monitors systems to ensure compliance with company and governmental policies
 * Provide written documentation of all duties


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