> Markdown version of [/jobs/ext/2872582-technical-lead-l1](https://www.wearedevelopers.com/jobs/ext/2872582-technical-lead-l1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# TECHNICAL LEAD L1

- **Company:** Wipro Limited
- **Location:** Fort Lauderdale, FL, United States
- **Experience:** Expert
- **Salary:** $60,000.0 - $135,000.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, VoIP, Cisco Unified Communications Manager, Customer Interaction Management (Software), Session Initiation Protocols, Cisco Unified Contact Center Enterprise (UCCE), Cisco
- **Published:** September 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bca7a17d198c3a5f

## About the Role

5+ years of contact center implementation and support experience.

Demonstrated Cisco UCCE production implementation experience.

Hands-on AWS Connect implementation and operational support experience.

Experience supporting large-scale enterprise contact center environments.

ITIL Foundation certification or working knowledge of ITIL processes.

AWS Certification preferred.

Cisco Collaboration or UCCE certifications preferred.

Bachelor's Degree, Technical Diploma, or equivalent experience.

The primary technical focus for this role is Cisco Contact Center technologies, including Cisco UCCE, CVP, ICM scripting, CUCM, SIP, voice gateways, and AWS Connect implementation and support.

Mandatory Skills: Cisco Contact Center Enterprise Admin .

Experience: 5-8 Years .



## Related Videos

- [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software)
- [Containers in the cloud - State of the Art in 2022](https://www.wearedevelopers.com/videos/410-containers-in-the-cloud-state-of-the-art-in-2022)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Reliable scalability: How Amazon.com scales on AWS](https://www.wearedevelopers.com/videos/983-reliable-scalability-how-amazon-com-scales-on-aws)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [What Makes WeAreDevelopers World Congress Different From Every Other Tech Event?](https://www.wearedevelopers.com/magazine/701-what-makes-wearedevelopers-world-congress-different-from-every-other-tech-event)
- [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026)
- [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)
- [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence)