> Markdown version of [/jobs/ext/2872721-sr-director-of-software-engineering-trust-and-safety-engineering](https://www.wearedevelopers.com/jobs/ext/2872721-sr-director-of-software-engineering-trust-and-safety-engineering). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SR Director of Software Engineering - Trust and Safety Engineering - **Company:** JPMorgan Chase & Co. - **Location:** Tampa, FL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Artificial Intelligence, Amazon Web Services, Automation of Tests, Microsoft Azure, Cloud Computing, Cloud Engineering, Continuous Integration, Information Engineering, Extract Transform Load (ETL), DevOps, Distributed Systems, Payment Systems, Fraud Prevention and Detection, Performance Tuning, Systems Development Life Cycle, Reliability Engineering, Software Engineering, Data Streaming, Data Logging, Grafana, Spring-boot, Backend, Event Driven Architecture, Containerization, Data Lakes, Kubernetes, Infrastructure Automation Frameworks, Low Latency, Apache Kafka, Graphql, Api Design, Api Gateway, Restful APIs, Data Pipelines, Docker, Microservices - **Published:** September 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f82df2c835990401 ## About the Role * Formal training or certification on software engineering concepts and 10+ years applied experience, including 5+ years leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise * Strong background in Java-based backend systems (e.g., Spring Boot, microservices) * Experience developing or leading large or cross-functional teams of technologists (application, data, SRE) * Deep understanding of distributed systems design and cloud-native architectures * Experience with cloud platforms (e.g., AWS, GCP, or Azure) * Proven track record delivering high throughput/low latency production systems * Strong experience with DevOps practices, CI/CD, and infrastructure as code * Familiarity with observability tools (monitoring, logging, tracing) * Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale * Experience leading multi-organization adoption of agentic AI-enabled engineering operating models (using enterprise-authorized tools within the work environment), including defining governance (human-in-the-loop decisioning, quality gates), measurement frameworks, and secure handling of sensitive inputs/outputs across teams. * Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, with demonstrated ability to advise senior leaders on safe adoption, portfolio governance, and reuse-first strategies. Preferred qualifications, capabilities, and skills * Experience designing and operating event-driven architectures (Kafka, Pulsar, etc.) * Strong background in data engineering (ETL/ELT pipelines, streaming data, data lakes/warehouses) * Experience implementing SRE principles (SLOs, error budgets, reliability engineering) * Expertise in containerization and orchestration (Docker, Kubernetes) * Experience with API design and management (gRPC, REST, GraphQL, API gateways) * Familiarity with security and compliance in regulated environments (e.g., financial services) * Strong experience with performance tuning and scalability optimization ## Description Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together. As a Senior Director of Software Engineering at JPMorganChase within the Commercial and Investment Bank Payments Technology Fraud Engineering team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. In this role, you will play a critical part in advancing fraud investigation capabilities and safeguarding payments processing across the organization. Job responsibilities * Lead multiple technology and process implementations across departments to achieve firmwide technology objectives * Directly manage multiple areas with strategic transactional focus * Provide leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business * Act as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives * Manage multiple stakeholders, complex projects, and large cross-product collaborations * Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse. * Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments. * Drive the development and delivery of high throughput, low latency production systems for fraud prevention * Oversee cross-functional engineering teams, including application, data, and SRE disciplines * Guide the adoption of DevOps practices, CI/CD, and infrastructure as code across teams * Ensure operational stability, observability, and reliability of distributed, cloud-native architectures ## Related Videos - [Inside Bitpanda's Tech Stack: Scaling a European Fintech Leader - Markus Dorner](https://www.wearedevelopers.com/videos/1979-inside-bitpanda-s-tech-stack-scaling-a-european-fintech-leader-markus-dorner) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [5 steps for running a Kubernetes environment at scale](https://www.wearedevelopers.com/videos/88-5-steps-for-running-a-kubernetes-environment-at-scale) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) - [Enterprise-Cloud-Native - Fast-Paced Development & Deployment in a Highly Secure Banking Environment](https://www.wearedevelopers.com/videos/671-enterprise-cloud-native-fast-paced-development-deployment-in-a-highly-secure-banking-environment) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [How Much Does a Software Engineer Make? Realistic Software Engineering Salaries](https://www.wearedevelopers.com/magazine/425-how-much-does-a-software-engineer-make-realistic-software-engineering-salaries)