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# IT Property Support ENGINEER I

- **Company:** Caesars Entertainment
- **Location:** Tunica Resorts, MS, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** IT Management, Reliability of Systems, Information Technology
- **Published:** September 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=48be035c034f2fd7

## About the Role

* 1-4 years of overall business experience, including hands-on experience supporting or maintaining Information Technology systems.
 * Must be able to obtain Non-Key MS Gaming License and Responsible Vendor Certification.
 * Strong analytical and problem-solving skills with the ability to troubleshoot issues and support practical solutions.
 * Ability to provide technical input, recommendations, and assistance based on experience, working collaboratively with senior engineers and stakeholders.
 * Effective communicator with the ability to clearly explain technical concepts to both technical and non-technical audiences.
 * Demonstrated ability to work productively in both collaborative and challenging situations.
 * Experience working with vendors and service providers, assisting with coordination, issue resolution, and follow-up.
 * Contributes to a collaborative, team-oriented environment through cooperation, reliability, and accountability.
 * Adapts quickly to changing priorities and business needs while maintaining focus on service quality and delivery.

## Description

* Supports the deployment of systems, tools, and processes for projects and initiatives under the guidance of senior Market Engineers.
 * Assists with tracking project tasks and ticket progress to help ensure work stays on schedule and meets service expectations.
 * Follows established standards and procedures, helping document updates and identify gaps or issues.
 * Meets assigned ticket quotas by resolving issues within defined SLAs and service expectations.
 * Supports project work by completing assigned tasks on time and helping ensure projects stay on schedule.
 * Works closely with Property IT leadership and business partners to understand requirements and help translate them into technical solutions.
 * Applies working knowledge of Caesars business processes, system platforms, and infrastructure to support solution design and daily operations.
 * Assists with vendor coordination, evaluations, and documentation related to compliance, and technical requirements.
 * Collaborates hands-on with delivery and support teams to resolve issues and support business objectives.
 * Stays current with relevant technologies and tools, contributing ideas to improve system reliability, efficiency, and service quality.
 * Supports audit readiness by following SOPs, and assisting with remediation efforts as directed.


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