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# IT Support Assistant (Provisional) - Service Desk

- **Company:** CUNY
- **Location:** New York, NY, United States
- **Salary:** $44,746.0 - $50,564.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Remote Desktop Services, Computer Equipment, Information Technology, Malware Detection, User Administration
- **Published:** September 13, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3388784225&tx=KJ7979FFQ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

Diploma, G.E.D., or equivalent 2. Eighteen months of related full-time work experience or equivalent, such as completion of eighteen college credits in Information Technology 3, Demonstrated English Language proficiency 4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions. OTHER QUALIFICATIONS The following qualifications are preferred: - Strong familiarity with Windows desktop operating systems up to and including Windows 10 - Support knowledge of MS Office (Word, Excel, PowerPoint, Outlook), networks, wireless, mobile devices, Active Directory user management, hardware (desktop/laptop/printers), anti-malware software, remote desktop - Strong communication skills (verbal and written), interpersonal, and problem solving skills - Excellent customer service skills - Ability to troubleshoot and resolve basic computer and network issues - Availability to work evening and weekend hours - Ability to lift up to 50 lbs



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