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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Polarion Administrator L3 Support - **Company:** PROLIM View all jobs - **Location:** Lisle, IL, United States - **Experience:** Expert - **Salary:** $93,600.0 - $104,000.0 - **Contract:** Temporary to permanent - **Skills:** Application Configuration Access Protocols, Software Applications, Identity and Access Management, Scripting, Polarion, Engineering Base, User Administration, Teamcenter (Software) - **Published:** September 13, 2026 - **Apply:** https://www.careerjet.com/jobad/us02b21126c3cf876e3893ac366f81fde2 ## About the Role The ideal candidate will have strong hands-on experience with Polarion administration, ALM/PLM applications, Teamcenter, user and access administration, incident management, troubleshooting, scripting/automation, and operational reporting., * 6 8+ years of experience in application support, engineering applications, PLM/ALM, or related IT environments. * Hands-on experience with Polarion Administration and L3 Production Support. * Strong experience supporting Polarion ALM in an enterprise environment. * Working knowledge of Teamcenter and related engineering applications. * Experience with user administration, access management, application configuration, and permissions. * Strong troubleshooting and incident resolution experience. * Experience with problem management and Root Cause Analysis (RCA). * Experience testing and validating application updates, fixes, patches, and enhancements. * Basic scripting and automation capabilities. * Experience developing and maintaining operational reports. * Ability to work in a ticket-driven AMS/support environment. * Ability to provide application support during AME business hours. * Strong documentation and knowledge-sharing skills., * Strong analytical and troubleshooting skills. * Excellent ownership and problem-solving abilities. * Strong written and verbal communication skills. * Ability to work independently in a production support / AMS environment. * Customer-focused approach. * Strong documentation and knowledge-sharing discipline. * Ability to collaborate effectively with global stakeholders and cross-functional teams. ## Description We are seeking an experienced Polarion Administrator / Engineering Applications Support Analyst to provide L3 production support and administration for Polarion and L2 support for Teamcenter and related engineering applications., * Provide operational administration and L3 production support for Polarion. * Provide L2 support for Teamcenter and other engineering applications as required. * Troubleshoot and resolve incidents, service requests, and application issues. * Perform user administration, access management, and minor application configurations. * Test and validate fixes, application updates, patches, and enhancements. * Provide minor scripting and automation support. * Develop and deliver operational and support reports. * Conduct Root Cause Analysis (RCA) for recurring issues and recommend preventive actions. * Coordinate with global IT, infrastructure, engineering application, and support teams. * Maintain knowledge articles, technical documentation, SOPs, and support materials. * Create and maintain peer training and knowledge-sharing materials. * Provide general engineering IT and desktop application support when required. * Manage support activities within SLA and maintain accurate ticket documentation., Title:Teamcenter Administrator Location: Lisle, IL (onsite) Duration: 12 Months Pay Range: $45 - $50 an hour on W2 or C2C JOB DESCRIPTION: Hands-on experience supporting Tea… + 3 days ago ## Related Videos - [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees) - [JavaScript? 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