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# Junior IT Analyst 841207

- **Company:** Capstone LLC
- **Location:** Norwalk, CT, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Macintosh Computers, Apple Mac Systems, Backup Devices, Microsoft Office, Network Connections, Office Suite, Windows Desktop
- **Published:** September 13, 2026
- **Apply:** https://www.careerjet.com/job/us255ce2c8c2c2c3a47a5753997d298ad5/eaa

## About the Role

* Experience installing and troubleshooting Windows and Macintosh Operating Systems
 * Experience installing and troubleshooting Microsoft Office Suite
 * Experience with diagnosing hardware issues
 * Basic Network troubleshooting
 * Experience administering Microsoft 365 and Office 365

## Description

* Monitor and respond to help desk tickets
 * Troubleshoot Windows and Macintosh Computer Issues
 * Troubleshoot network connectivity problems
 * Troubleshoot Data Backup / Business Continuity Services from Datto
 * Provide support for Microsoft Windows and Office Suite
 * Add/Remove/Change Microsoft 365 and Office 365 Email Accounts
 * Escalate complex issues to other team members


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